Robin,
You're doing something wrong. On the Facebook group you could show
screenshots and maybe we could see what that was.
You need to contact Support so they can work more closely with you and
work out what it is you are not understanding.
If it was a program problem, we'd all encounter it.
Cathy
ROBIN DUNBAR <mailto:[email protected]>
Friday, 27 January 2017 12:05 PM
Hiyas,
Ive done this. But it will not update the file. It makes a new one in
other hard drive. Then i have to move that one. This is getting to be
more than a annoyance. A reason i wont buy the full program.
Robert57P_gmail <mailto:[email protected]>
Friday, 27 January 2017 12:02 AM
You can always manually copy (no, not copy, but MOVE) your working
file and media to another location (using Windows Explorer or other
file manager), and then do a FILE, OPEN in Legacy to open that
manually the first time. And you may need to do a TOOLS, MEDIA
RELINKER and/or a few other tweaks as well. (Take a look at TOOLS,
GATHER MEDIA as well - I've never used it, but it appears this can be
used to move your media from within Legacy (vs manually moving it via
Windows Explorer and then relinking)).
After that it should show up in your "recently opened" list.
Or, rather than moving it manually you can do it from inside of
Legacy. Do a FILE, SAVE AS (but this will leave your old copy still
in your backup folder and you may accidentally open the wrong file
sometime in the future).
You probably want to also go into OPTIONS, CUSTOMIZE, and change
locations under 6.1 & 6.2 - but from what I've seen these are the
"preferred" locations but you can "override" them by doing a SAVE AS
and then can save (and later load) files from anywhere.
You may also want/need to change OPTIONS, CUSTOMIZE, and modify 1.2
Bob
Cathy Pinner <mailto:[email protected]>
Thursday, 26 January 2017 3:10 PM
Robin,
It's probably best to contact Support to sort out what you are doing.
some general things to check:
If the data file on your hard drive is updating then you do have a
working copy on your hard drive. Legacy datafiles save automatically
every time you enter a bit of data and click Save.
Backup zips are saved to the backup folder.
Backups are restored when necessary, not opened. Is it possible that
you opened a file from within a backup zip? That can cause a mess.
Cathy
ROBIN DUNBAR wrote:
*
ROBIN DUNBAR <mailto:[email protected]>
Thursday, 26 January 2017 12:39 PM
*
*
Hello,
I have a data file on my hard drive. I do not have a working
directory of the info (people, place, ect). It keeps saving it in my
backup.
*
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