Tony,
Legacy 7 installs by default to C:\Legacy. It can be installed to any
folder but NOT within the Program Folders. That's because Legacy 7.5 and
earlier constantly write to the Legacy program folder.
Legacy 8 installs by default to Program Files (x86)\Legacy8\
Doing a system file check may help recover the ole2.dll
Here's a Wikipedia article on it:
https://en.wikipedia.org/wiki/System_File_Checker
and Microsoft support article:
<https://support.microsoft.com/en-au/help/929833/use-the-system-file-checker-tool-to-repair-missing-or-corrupted-system-files>
If you can't work it out, contact Support. Support isn't currently
restricted to deluxe customers as far as I know.
Cathy
Tony wrote:
Trying to find out if anyone has had the 'ole2.dll bad image’ error on
installation of Legacy 7.5 or 8 Free Editions onto a 64bit system and
how they overcome the problem?
Any advice on how to get Legacy running would be much appreciated e.g.
(1) How did you cure the ole2.dll error?
(2) What folder you installed Legacy to - C:Legacy or C:Program Files
(86) or somewhere else?
(3) Any other tips or tweaks employed to get Legacy working.I really
don't want to lose the last few years work on my family files.
History: - I've had Legacy 7.5 'Free Edition' working fine, firstly on
Windows XP and then Windows 7, both 32bit systems.When Windows 7
computer died, I got another Windows 7, but this one is a 64bit system.
I cannot ask the Legacy Help Website for advice because I am using the
'Free Edition' but the error is mentioned online there.The response on
the Help Website is to contact Microsoft for help as the 'ole2.dll' is
part of the Windows operating system.I've spent most of the last 2
weeks reading the advice from Microsoft (and others) and trying to
install both 7 & 8 with no success.All that happens is the Legacy
window opens, but I cannot get any of my own family files or even the
sample file to open, even though I can see them.Can import gedcoms but
cannot open them either.
Many thanks in advance.Tony.
P.S. I'm off to bed now after trying to install Legacy all evening.
Will respond to any replies tomorrow (Friday 24 Feb).
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