There are currently problems with the Cloud backup so leave it for a while.

It only intends to backup your data.

It only saves one backup copy per file. It's an "extra" backup and should never be your only backup.

You use the backup by going to File - File Restore in Legacy and choosing the Cloud option.

Cathy

Ian Thomas wrote:

I had assumed both database and media files were backed up. And
wondered about retrieval and restore.

Ian Thomas

Albert Park, Victoria 3206 Australia

*From:*LegacyUserGroup
[mailto:[email protected]] *On Behalf Of *Ronald
Bernier
*Sent:* Tuesday, 25 April 2017 5:55 AM
*To:* Legacy User Group <[email protected]>
*Subject:* Re: [LegacyUG] Cloud Backup

My understanding is the cloud backup is for the database only. At
present you can not backup the media files to the cloud.

Ronald Bernier

Woonsocket, RI

USA

Sent from my iPad


On Apr 24, 2017, at 3:43 PM, Dale Carmack <[email protected]
<mailto:[email protected]>> wrote:

I just noticed (after my initial setup) that when the backup
occurs the Family file and media files are backed up to my
computer but only the family file is backed up to the cloud. By
the way I hope they add better cloud backup information in the
Help system and also as a customization as I like to never figured
out how to re-access it (“cloud” or “online” backup” are not in
the help). I finally tried the backup button on the ribbon and saw
the check boxes but there is no check box for media to the cloud.
I figured I missed it in the setup so I clicked on manage account
but nothing happens.

If I click on manage account and click login it just returns to
the “backup dialog box screen”. If I click on “register account”
and then modify the URL to remove “register” then click login I
get the following below the Submit button and nothing else happens:

Database Problem~~string(362) "SELECT
DBTitle,Public,DefPicPath,DropboxPictureFolder,DropboxAccessToken,d.Active,NamelistToken,AllPersonsToken,Server_IP,DB_ID,Filename,dbPath,dbToken,OwnerID,ShowLDS,Writable,DefaultRin,Permissions,f.FamilyID,f.GlobalID
FROM FamilyList f LEFT JOIN DatabaseList d ON
f.FamilyID=d.FamilyID WHERE f.UserID=2014 AND d.Deleted+0=0 AND
f.Active=1 ORDER BY f.FamilyID"

So either I can’t do it this way, or maybe there is an access
problem. Can you backup the media files to the cloud?

Thanks,

dale

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