Look carefully at how and to whom that problem person is linked. Does he/she have multiple connections to their parents? What about multiple marriages to the same husband with different children assigned to each or an extra marriage to unknown with some children that should be linked to the real husband?

Those are a few of the reasons why you cannot correctly navigate in the family view.

Brian Kelly

On 03-Jul-17 12:53 PM, Susan Osborne wrote:
We are experiencing a strange problem with this Legacy program that we cannot get a handle on and need help figuring out what the problem might be.

When clicking on the name of a child in one particular family file, the program pulls up a child of that person instead of the mother whose file was clicked on. The only way to get to her file is to then click on her name as she is displayed as the mother instead of displayed as a child in her family.

Do you know what could be the cause and / or solution to this problem?

Susan




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