Ian, In Australia the payment goes via "bluesnap" and on my Visa statement it is BLS*MyHeritage Ltd
The receipt didn't mention the locked in price. I just filed the offer along with the receipt. Cathy Ed Karsch wrote:
Ian, in February of this year I accepted an upgrade in my subscription to My Heritage and the charge on my statement was noted “BLS*My Heritage”. Ed Karsch 25 Doctors Hill Drive Scituate, MA 02066 Home: 781-545-6672 Cell: 781-264-5189 [email protected] *From:*LegacyUserGroup [mailto:[email protected]] *On Behalf Of *Ian Macaulay *Sent:* Friday, May 11, 2018 7:10 PM *To:* Legacy User Group *Subject:* [LegacyUG] Legacy and My Heritage I tried to take advantage of the My Heritage offer but got very nervous when the payment from the Visa went to a strange company. When I queried I was not given the impression of service I was accustomed to from Legacy. After several failed attempts to get a proper invoice with the amount and guarantee of holding the price I once again got nervous. I sent a request to Legacy to confirm: I asked: :" /I recently paid for a subscription to Mt Heritage as per the offer in your news letter. However things did not go smoothly, to the point that I am now worried about who I gave my money and credentials to./ /So to cut it short, What is the name of the company that is collecting the Visa payments for My heritage./" The response from Legacy: "/I'm sorry but you would need to contact MyHeritage in regards to this question because we at Legacy, do not have access to their sales or their accounts with their users. Their phone in Canada is 1-800-987-9000."/ So I am asking here, ( As I do not have Phone service) Did any of you that signed up to My Heritage, see what the name of the company that took your credit card info was named? If so please let me know. Thanks Ian -- ICMac Sales: Hobby consultant (1986r.) Office hours: 10:00 Am - 5:00 PM most days Macaulay Genealogy Family Matters Ian Macaulay of Carp, Ontario
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