There are some articles on the the Legacy Support pages to do with
Legacy freezing (<http://support.legacyfamilytree.com/> and search for
freeze) but your best option I think is to go straight to Support.
[email protected] or via the link on the Help Ribbon.
There are a variety of things that can cause a freeze. It's not normal
for Legacy to freeze so Support can help you work out why your
particular setup is freezing.
Cathy
Michele Morrison wrote:
I am having some very frustrating times of late with my Legacy program
freezing; unable to double click and open a descendants file, etc.
The only way I've been able to move forward has been to press
alt+ctrl+delete and close Legacy, then reopen. I then open a few
people's files, or move around a few times and it freezes again.
Not achieving much at all!
All help gratefully received.
/Michele/
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