Jean,
Contact Support for help in sorting out Legacy 9 on your laptop. Going
too and fro here is probably too hard.
You may need to do a clean uninstall and reinstall on the laptop with
Legacy as it sounds like there was a glitch in the installation.
Upgrade your desktop to Legacy 9. Start by a) making sure you have
backups of your Legacy data files
and b) downloading the latest installation file from the Legacy website.
Thousands have upgrade so there's unlikely to be a problem. The
exception is if your desktop is an older version of Windows than Windows
7. Then don't do it.
You can use whatever browser you like with FamilySearch. For trouble
shooting one often tries a different browser. The exception may be using
a very old version of Internet Explorer. For security you shouldn't be
doing that anyway.
"I have to re-set up everything" sounds like you are relying on your
browser saving cookies and they were either cleared or not set with the
browser you are now using. Possibly it wasn't cookies but you'd saved
the login details in the particular browser.
It's safer to use a Password manager. I've never allowed my computer to
remember important things like banking sign in. I keep all my passwords
etc in LastPass Password manager. To use anything related to finance I
have them set so I have to re-enter my Master LastPass password - that
was my choice for extra security.
Keep safe Jean and don't let the technology get you down. There's always
people to help.
Cathy
Jean Gobel <mailto:jcgo...@msn.com>
Tuesday, 26 June 2018 4:24 AM
Thanks for that, Pat Wagley. Yes I am using Legacy 8. I own Leg 9
deluxe, and have it “locked totally locked up” on my laptop, big mess
with transferring files. I prefer to work on my desktop computer for
research. FamSearch forced me unwillingly into switching browser
sometime back, now I have to re-set up everything including my bank
accounts. If this is what has happened, and that’s about when I
noticed it, I may just forget FamilySearch.org. Too bad.
*From:* Pat Wagley
*Sent:* Monday, June 25, 2018 12:47 PM
*To:* legacyusergroup@legacyusers.com
*Subject:* Re: [LegacyUG] Republishing my Query
Are you using Legacy 8? It appears that since the end of May, I
think, this is when I noticed it... FamilySearch made some changes
that are not compatible with Legacy 8, one being the "Share" feature,
there will be no updates to Legacy 8
Pat
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Pat Wagley <mailto:patriciawag...@msn.com>
Tuesday, 26 June 2018 3:47 AM
Are you using Legacy 8? It appears that since the end of May, I
think, this is when I noticed it... FamilySearch made some changes
that are not compatible with Legacy 8, one being the "Share" feature,
there will be no updates to Legacy 8
Pat
Jean Gobel <mailto:jcgo...@msn.com>
Tuesday, 26 June 2018 1:26 AM
Thanks, Jenny M Benson! I'll let it rest for awhile!
-----Original Message-----
From: Jenny M Benson
Sent: Monday, June 25, 2018 2:22 AM
To: legacyusergroup@legacyusers.com
Subject: Re: [LegacyUG] Republishing my Query
I am not having a problem at this time. I have experienced this in the
past - I usually just give up trying to match people for a while and
when I try again it works.
Jenny M Benson <mailto:ge...@cedarbank.me.uk>
Monday, 25 June 2018 5:22 PM
I am not having a problem at this time. I have experienced this in
the past - I usually just give up trying to match people for a while
and when I try again it works.
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