I searched for probably 15 minutes but I found it. When it asked my reason I said auto renewals are a scam. It was cancelled.
On Sun, Jul 1, 2018 at 4:24 PM, Hessenbuy <[email protected]> wrote: > Cathy, > > I do not see any place to uncheck auto renewal. > > I consider this an under table My Heritage tactic. > > Will > > -----Original Message----- > From: LegacyUserGroup [mailto:[email protected]] On > Behalf Of Cathy Pinner > Sent: Saturday, June 30, 2018 10:31 PM > To: Legacy User Group <[email protected]> > Subject: Re: [LegacyUG] Warning about My Heritage > > Everyone needs to be aware that MyHeritage subscriptions renew without > warning. You actually agree when you subscribe but it's easily overlooked. > They could do a lot to change people's perception if they gave a warning > when a subscription was due for renewal as Ancestry does. > > At least now they appear to refund when people complain. > > In MyHeritage if you go to the My Purchases and click to see details, you > can click to Stop annual renewal. I look for this type of setting on any > website I pay a sub to these days and uncheck auto-renewal if I'm unsure > whether or not I will want to renew. I also set an alert for 2-4 weeks > beforehand so that a) I can review whether I want to renew and b) if I'm > not going to renew I can prioritise using the site while I have access. > I've used various programs to do this but am discovering that Windows 10 in > built Reminder system works well. > > Cathy > > Carl Cox wrote: > > > > When the company you hate buys the program you love, it puts you > > between a rock and a hard place. You have my condolences. (And I don’t > > know if I changed the subject line or not.) Carl MyHeritage taking my > > money was the last straw for me and why I wanted to delete all trace > > of them from my computer. In my mind the issues were directly related. > > In addition, there appeared to be yet another reason to warn people > > about MyHeritage- it seemed to have its tentacles everywhere making it > > difficult to delete. I previously had a variety of bad experiences > > with MyHeritage. That is why I had not renewed my subscription would > > never do so. > > > > John > > > > Carl Cox <mailto:[email protected]> Sunday, 1 July 2018 11:13 AM > > When the company you hate buys the program you love, it puts you > > between a rock and a hard place. You have my condolences. (And I don’t > > know if I changed the subject line or not.) Carl MyHeritage taking my > > money was the last straw for me and why I wanted to delete all trace > > of them from my computer. In my mind the issues were directly related. > > In addition, there appeared to be yet another reason to warn people > > about MyHeritage- it seemed to have its tentacles everywhere making it > > difficult to delete. I previously had a variety of bad experiences > > with MyHeritage. That is why I had not renewed my subscription would > > never do so. > > > > John > > [email protected] <mailto:[email protected]> > > Sunday, 1 July 2018 9:26 AM > > > > There will always be a grey area in regard to the point at which a > > response to a thread or topic is relevant, or should become a whole > > new thread but perhaps we can improve how we respond. > > > > For example, “Warning about MyHeritage / OFF LIST / Personal Emails”. > > People generally do not intentionally “hijack” (one person’s word) LUG > > threads. We all make errors and have different skills, abilities, > > experiences and perceptions. Yes, we do need to keep consistent LUG > > practices and standards and sometimes people need to be given > > guidance- a gentle reminder, explanation or nudge in the right > > direction. Occasionally we may need to cut a person some slack. > > > > It was not me who changed the subject from “Warning about MyHeritage” > > to “Warning about MyHeritage / OFF LIST / Personal Emails”, leaving > > the original subject line within the new subject line. This occurred > > when other people changed the topic to Norton. It appears that one > > person responded to another person off list but the reply went > > (probably inadvertently) to the whole LUG. > > > > Later I posted a request, under that subject line, for help to delete > > MyHeritage from my computer. Arnold however sent a complaint to the > > LUG that my request for help had nothing to do with current topic: > > > > “John, Cathy, and CE, > > I would like to voice my complaint that this message, with > > the Subject line, "Re: > > [LegacyUG] FW: Warning about MyHeritage / OFF LIST / Personal Emails" > > has been hijacked and changed into something far different. > > Those of us interested in the original thread have been > thwarted. > > "...Having difficulty deleting MyHeritage from my computer" > > was not even close to the existing discussion. The responders should > > have, at least, changed the subject line to something relevant. > > Arnold Sprague” > > > > At this point “Warning about MyHeritage” was still part of the subject > > line. In addition, the complaint (by the complainant’s own standard) > > was a new topic but he did not start a new thread or even change the > > subject line of the existing thread- this was hypocrisy. My question > > about deleting MyHeritage was more related to that subject than the > > complainant’s new thread. > > > > Since my original posting, it has been confirmed that it was indeed > > MyHeritage that took my money without my explicit permission. They > > have since refunded the money after I demanded it with the support of > > PayPal. With hindsight, it may have been better if I had mentioned the > > 100% confirmation that it was MyHeritage who “ripped me off” when I > > continued the thread by asking how to delete them from my computer. > > > > MyHeritage taking my money was the last straw for me and why I wanted > > to delete all trace of them from my computer. In my mind the issues > > were directly related. In addition, there appeared to be yet another > > reason to warn people about MyHeritage- it seemed to have its > > tentacles everywhere making it difficult to delete. I previously had a > > variety of bad experiences with MyHeritage. That is why I had not > > renewed my subscription would never do so. > > > > John > > > -- > > LegacyUserGroup mailing list > [email protected] > To manage your subscription and unsubscribe http://legacyusers.com/ > mailman/listinfo/legacyusergroup_legacyusers.com > Archives at: > http://www.mail-archive.com/[email protected]/ > > > -- > > LegacyUserGroup mailing list > [email protected] > To manage your subscription and unsubscribe http://legacyusers.com/ > mailman/listinfo/legacyusergroup_legacyusers.com > Archives at: > http://www.mail-archive.com/[email protected]/ >
-- LegacyUserGroup mailing list [email protected] To manage your subscription and unsubscribe http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com Archives at: http://www.mail-archive.com/[email protected]/
