This may be a browser issue.  I have had issues with both Firefox and
chrome.

I switched to Opera have not had a so gle issue since.  It also has a VPN
as standard equipment

On Thu, Jun 27, 2019, 14:32 Jack Reynolds <[email protected]> wrote:

> Hi,
> I have the deluxe Legacy 9 with the latest update. I am reasonably
> experienced using Legacy. Like it very much.
> Problem: I followed directions “how to setup Legacy Cloud backup.”
> Steps 1 & 2 –fine
> Step 3, Without putting in any user name or password (which I haven’t
> created yet) I followed the instructions “click here to register for a
> Legacy cloud account.”
>             The “web page” that comes up has the tool bar at the top and
> under it a blank page except for Legacy printed top left and login top
> right. No place to register.
>            So just to see what happens  I clicked on login and a login
> section came up and “register” on the right. I clicked on register and it
> takes me back to the previous blank page.
> Can you tell me what I am doing wrong?
> Or is my Legacy address and password good so I should just go straight to
> log in?
>
> Thanks
> John Reynolds
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