If you just don’t get that Unlock message, try selecting the Help menu > About 
Legacy and look in the lower left corner of the rectangle that appears and see 
if it says “Deluxe Edition”

 

Jane in Phoenix

 

From: LegacyUserGroup <[email protected]> On Behalf Of 
Cynthia N. Russell
Sent: Thursday, July 25, 2019 6:40 AM
To: Legacy Customer Service <[email protected]>; LEGACY 
Users Group <[email protected]>
Subject: [LegacyUG] Standard to DELUXE

 

Hello again,

 

Yesterday I sent a message to the group asking for very simple and direct 
information to be able to add my DELUXE feature to my new installation.  I have 
all of the numbers, etc. but cannot understand that thee is no place for me 
enter in my deluxe subscription which was paid for earlier as three is no 
pop-up place for to to enter the info.

 

Some one replied yesterday but I did not know who it was, I am not often on the 
Legacy Users Group.  There were no instructions, just a long list of 
possibilities.  I am unable to select the correct response.  I am 80 years old 
and having aCterrible time getting the deluxe on my program so I can print 
numerous pages to take to an archivist on this Monday.  Need to be able to have 
the entire DELUXE feature installed by then.  Why is this SO DIFFICULT?

 

Please some kind person, give me the steps beginning with step 1, through to me 
having this feature installed . . .

 

Thanking you in advance,

CDN Russell

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