I have replied to Andrew off this list because graphics and attachments are not allow by the list rules. I need some screen shots from him. If we are able to resolve or find an explanation of his problem I will report back.

Brian Kelly

On 05-Apr.-20 10:39 p.m., Andrew Robbie wrote:
Thanks Brian,

So, it appears that no parents are recorded on FamilySearch.org for this individual.  So why can I not use the FS popup to simply click the "move to right hand side" for this individual's father and mother and done...?  The only option I get for the parents is ‘unlink’…

Must I go onto the web site FamilySearch.org to manually add each parent using the ID that I already have in Legacy, but cannot perform that function from the FS popup dialog?

Thanks,

Andrew

-----Original Message-----
From: LegacyUserGroup <legacyusergroup-boun...@legacyusers.com> On Behalf Of Brian Kelly
Sent: Sunday, April 5, 2020 5:03 PM
To: legacyusergroup@legacyusers.com
Subject: Re: [LegacyUG] FamilySearch sync data question

You have eliminated two of the three possible reasons so by elimination check for the third reason "The person is linked to the wrong individual in FamilySearch." That becomes the most likely.

I just had a case in my own file where my file had different parents for the FS person. The parents did not display and had the red chain icon on the My Legacy Person side of the screen because of that difference.

A careful examination of the sources in my file revealed that I had linked my Legacy person to the wrong FS person based on similar names of parents but I had added an incorrect spouse from a marriage record.

Examining the source details for the marriage revealed that the incorrect person was born in Ireland according to the marriage source while my person was born in Canada.

I unlinked my person by deleting the incorrect FSID. A new search found the correct FSID so the person is now linked to the correct parents both in my file and in FamilySearch.org. I have unlinked the incorrect spouse and children, deleted a whole bunch of events which applied to the incorrect person and will now have to rebuild the person's family (FS has a different spouse and list of children).

Brian Kelly

On 05-Apr.-20 3:24 p.m., Andrew Robbie wrote:

 > Hi all,

 >

 > Hope everyone is staying safely indoors and doing lots of family

 > history stuff! J

 >

 > Question regarding synchronizing children via the Family Search popup

 > dialog.

 >

 > Often, I only have the "Unlink Person" option, and I cannot tell why I

 > cannot add that child to the currently displayed family in Family

 > Search.  The tool tip text states:

 >

 > For this individual:

 >

 > Doesn’t appear to be any duplicates.  FS states Possible Duplicates

 > (0)

 >

 > Person has death place and date, so should be considered not living.

 >

 > The FS-ID is correct in Legacy and in Family Search.  LY6Z-6MR for

 > this example above.

 >

 > So why can I not make this link in the Family Search pop up dialog?

 > E.g. copy the child from left hand side (My Legacy Person) to right

 > hand side (Family Search Person).

 >

 > Or, maybe the question should be, why is the individual NOT displayed

 > on the right hand side (Family Search Person)?

 >

 > Thanks,

 >

 > Andrew

 >

 >

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