I have been inactive on Legacy for 3 years but have found some relatives and decided to up grade from Legacy 8 to Legacy 9 deluxe ,and also enter some DNA,I have paid $26.95.

I have downloaded the two files and have opened the PDF manual okay.
I think (I'm sure) I put legacy 8 customer number in by mistake when opening 
legacy 9.
I had already made a shortcut on the desktop for Legacy 9 to keep it separate from Legacy 8. I renamed the Legacy 9 shortcut to make it stand out, but somehow I now have two shortcuts for Legacy 9. One shortcut opens legacy with a blank screen and showing the basic ribbon with New File , Open file. But I have been unable to open my family file, basically I have forgotten some of the "legacy magic" that i used to know
I have located the Legacy 9 Customer No.
I hope I have not damaged my family file and that it can be recovered

I hope there is someone who can follow what I have done and help me fix it

Charles Brasell
Southland, NZ


--

LegacyUserGroup mailing list
[email protected]
To manage your subscription and unsubscribe 
http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
Archives at:
http://www.mail-archive.com/[email protected]/

Reply via email to