When you install Legacy 9 it overwrites the Legacy 8 installation. Your
family file will have the extension .fdb. If you have a shortcut on your
desktop to open Legacy 8 it will open 9 not 8.
You can use Windows Search to find all files on your computer with the
.fdb extension and it should find your family file. Note the folder
where that is located then use Legacy File > Open File, point to that
location and Legacy will open your file.
Brian Kelly
On 09-May-21 12:54 a.m., Charles Brasell wrote:
I have been inactive on Legacy for 3 years but have found some relatives
and decided to up grade from Legacy 8 to Legacy 9 deluxe ,and also enter
some DNA,I have paid $26.95.
I have downloaded the two files and have opened the PDF manual okay.
I think (I'm sure) I put legacy 8 customer number in by mistake when
opening legacy 9.
I had already made a shortcut on the desktop for Legacy 9 to keep it
separate from Legacy 8.
I renamed the Legacy 9 shortcut to make it stand out, but somehow I now
have two shortcuts for Legacy 9.
One shortcut opens legacy with a blank screen and showing the basic
ribbon with New File , Open file.
But I have been unable to open my family file, basically I have
forgotten some of the "legacy magic" that i used to know
I have located the Legacy 9 Customer No.
I hope I have not damaged my family file and that it can be recovered
I hope there is someone who can follow what I have done and help me fix it
Charles Brasell
Southland, NZ
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