The most common cause of that "error" is that one of the files being
added to the backup is in use so the backup is not able to include that
file, windows will not allow the backup process to access the file so it
had to be skipped, hence the wording of the message. I am not aware of
any way to determine what file was skipped. Perhaps you may want to
submit a suggestion that the Backup include the file name for any files
that were skipped.
Some precautions you can take to avoid the message are:
1. Make sure that all the auxiliary Legacy programs such as FamilySearch
and Charting are closed so they are not accessing files associated with
your Family File before doing a backup.
2. If you have opened a source referenced by your file (Perhaps a PDF or
Word document) to consult while working in Legacy make sure that you
Close the PDF reader of Word before making your backup.
3. Stop the Hints processor by double clicking on the 1 for the first
quick bookmark.
Brian Kelly
On 23-Sep.-21 2:30 p.m., Kim Spenceley wrote:
Suggestions for this problem.
I have tried all the Legacy Home page /Error messages hints including
reinstalling Legacy. Nothing worked.
Is there any way to isolate where the problem is occurring?
How serious an error is it?
Appreciate any suggestions and thanks in advance.
First time user but long time reader and hence lots of knowledge gained.
Kim Spenceley
Sent from Mail <https://go.microsoft.com/fwlink/?LinkId=550986> for Windows
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