Keith, <<This user group needs to focus on the good things about Legacy, and how to help others understand it's power, not to pick it to pieces.>>
There is an incredible amount to admire in Legacy, which is just part of the reason why I bought it within an hour of trialling the standard edition. But I'd feel anxious about a user group that declared its primary function was for everyone 'to focus on the good things' about the product it concerned, and not to look at its faults. Whilst the price of Legacy, for example, is modest (though I have seen cheaper genealogy products), for most people, that is not the only investment they are making; they also invest their own time over long periods in using it - something that is probably true of most software packages. I see plenty of evidence, even allowing for 'warts and all', of Legacy developers responding to user needs and comments. That's important. An organisation that stops listening to its customers will soon find that somebody else is. I also see a litle evidence of some users adopting a dog-in-the-manger pose, as though raising faults were a personal affront to the developers. But this is something developers need to hear. Listening to users' wish lists and complaint lists together drives the development process. However good you are, you don't get to stay there by resting on your laurels. That's true even of so-called 'industry standards'. How many people today are using WordStar? Alex Legacy User Group Etiquette guidelines can be found at: http://www.LegacyFamilyTree.com/Etiquette.asp To find past messages, please go to our searchable archives at: http://www.mail-archive.com/legacyusergroup%40mail.millenniacorp.com/ To unsubscribe please visit: http://www.legacyfamilytree.com/LegacyLists.asp
