There is one important difference related to how Legacy releases changes. There are a number of beta testers who fully stress each new feature or fix. There are so many things that can cause a "bug". Looking back at the bugs reported on this list over the years, the biggest seems to be how we use the software - we expect one result and get another. This is usually not a bug in the software but a lack of understanding of what the feature does (or how it does it). The second is how Legacy performs across a huge number of computer systems all configured and maintained to the user's personal preferences. You'll see many reports where one or two people will experience a problem and nobody else can recreate it. A lot of user issues can be resolved by reading the help files, others from working it on this mailing list, then elevation to Sherry, Brian, Jim T. and Geoff. If all these fail then the developers help us. Overall, I think Legacy does it much better than most companies.
Jim On 5/22/06, Joe Martin <[EMAIL PROTECTED]> wrote:
Arnold... You have right. I have learned my lesson for new drivers too. Especially Video Card Drivers. Like you stated, avoid the urge to update and let your current configuration ride for a few days. Joseph Francis [EMAIL PROTECTED] MARTIN DUGAN KERRIGAN LAHIFF -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Arnold Sprague Sent: Sunday, May 21, 2006 1:46 PM To: [email protected] Subject: [LegacyUG] Better safe (slow) than sorry The solution to this problem is to never, ever be the first to download and install the newest update of *any* software program. Let some other poor soul be the first to learn that there is a major bug in the newest fix. For just a moment, pretend that Legacy comes out of Redmond and act accordingly. Better safe (slow) than sorry. ========================================= From: "E.Rodier" <[EMAIL PROTECTED]> Subject: [LegacyUG] next build released soon? Date: Sun, 21 May 2006 09:33:24 -0600 Reply-To: [email protected] Legacy staff, Every downloadable software program turns into a non-stop test project! After 11 public downloads of Legacy 6, why does it still need a "ton of bug fixes" and will there be a new program CD? Some registered customers have learned to keep backups of program builds and data files to match because a few builds of Legacy *added* new bugs. One customer had to use a prior build of Legacy to finish a book in time for a family reunion a few years ago. <<SNIP>> Enter the drawing for a FREE Legacy Cruise to Alaska or a FREE research trip to Salt Lake's Family History Library. Open to users of Legacy 6 Deluxe. Enter online at http://legacyfamilytree.com/FreeTrip.asp Legacy User Group guidelines can be found at: http://www.LegacyFamilyTree.com/Etiquette.asp To find past messages, please go to our searchable archives at: http://www.mail-archive.com/legacyusergroup%40mail.millenniacorp.com/ For online technical support, please visit http://www.legacyfamilytree.com/Help.asp To unsubscribe please visit: http://www.legacyfamilytree.com/LegacyLists.asp Enter the drawing for a FREE Legacy Cruise to Alaska or a FREE research trip to Salt Lake's Family History Library. Open to users of Legacy 6 Deluxe. Enter online at http://legacyfamilytree.com/FreeTrip.asp Legacy User Group guidelines can be found at: http://www.LegacyFamilyTree.com/Etiquette.asp To find past messages, please go to our searchable archives at: http://www.mail-archive.com/legacyusergroup%40mail.millenniacorp.com/ For online technical support, please visit http://www.legacyfamilytree.com/Help.asp To unsubscribe please visit: http://www.legacyfamilytree.com/LegacyLists.asp
Enter the drawing for a FREE Legacy Cruise to Alaska or a FREE research trip to Salt Lake's Family History Library. Open to users of Legacy 6 Deluxe. Enter online at http://legacyfamilytree.com/FreeTrip.asp Legacy User Group guidelines can be found at: http://www.LegacyFamilyTree.com/Etiquette.asp To find past messages, please go to our searchable archives at: http://www.mail-archive.com/legacyusergroup%40mail.millenniacorp.com/ For online technical support, please visit http://www.legacyfamilytree.com/Help.asp To unsubscribe please visit: http://www.legacyfamilytree.com/LegacyLists.asp
