Hello Richard E. Brown. At 2:52 Uhr -0500 22.2.2008, you wrote:
We're using LetterRip 4.05 on a 10.4.11 G4. It has been working great until a
while back, when a customer sent us a note saying that some of the
messages were
missing in a digest when read by Apple Mail. (Note attached)
Has anyone seen something like this? Any clue how to troubleshoot
this? Thanks.
Not so far, but I just heard about a problem with Apple Mail in a
German-langunage Mac discussion board where the poster complained
that a message sent by him did not arrive complete at _some_ of his
correspondents (not all).
This leads me to the assumption that not LetterRip is producing a
malformed message, but Apple Mail does. Can you check what software
had been used for composing/sending the disappearing message or the
message before the disappearing message? If either of the two is from
Apple Mail, you should contact the authors and ask them to send the
message to you privately for analysis. If the same error (as
described by the Apple techs) occurs, it is pretty obvious that Apple
Mail is faulty, not LetterRip.
Christian
PS - I sent this message originally on 26-Feb-08 to the LetterRip
List, but it came back with a "server unreachable" message. Now that
there seems to be some activity here, I try again.
--
Christian F. Buser, Hohle Gasse 6, CH-5507 Mellingen (Switzerland)
Hilfe fuer Strassenkinder in Ghana: http://www.chance-for-children.org
