https://bugs.documentfoundation.org/show_bug.cgi?id=164771

Julien Nabet <[email protected]> changed:

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--- Comment #13 from Julien Nabet <[email protected]> ---
(In reply to DenisMtz from comment #12)
> Bonjour Julien, 
> 
> First of all, Thanx for taking the ticket. (et l'on peux le faire en
> Français, si vous préférez).
Just to be clear, I don't take the ticket, I'm just asking some questions so
there's a bit more info (even if you already provided quite a lot).
Let's keep on in English so more people may provide some hints.

> 
> Answers to all questions in your comment #11 are YES to all : 
> 
> Most of the time (=95%), I get the Writing Error , rather the General I/O
> error.
And in the remaining 5% ? No error at all or another error (if yes which one?)
?


> You can see the exact messages in the 3  " .jpg attachments"
> 
> What ever are the sources files :
> — Either a 'Brand New File.odg' [or .odp or .ods] created with very simple
> object or text, and saved.
Ok so no need to investigate on the specific odg you provided.


At which moment the pb began? Since you upgrade to 24.8.4? Did it work with
24.8.3 (this version can be found at the end of the page
https://fr.libreoffice.org/download/telecharger-libreoffice/).

For the test, you may also give a try to prerelease 25.2.0 (found at the end of
the same page)  or, on the contrary, an older version (see
https://dev-builds.libreoffice.org/daily/), for example in 24.2 branch or even
older.
(sorry, I know it may take some time, you can read below before trying this)



Just to be sure, you're working on a local drive, not a network drive or usb
drive? I mean LO is installed in local disk and you try to save files in local
disk ? (sometimes network drive can be tricky and some usb devices may be
corrupted or have some hardware pbs).

In both cases, is there enough remaining space (at least some MB)? (sorry it
seems a dumb question but since the bug is quite strange, it would be a pity to
miss this point)


Did you install or enable any accessibility thing recently? If yes, could you
uninstall or disable it for the test?

Did you install specific fonts recently? again if yes, could you uninstall it
just for the test?

No other "weird" bug on your Mac? (I mean, a pb in a system lib which may
trigger some bugs on several apps including LO)


You can try https://wiki.documentfoundation.org/QA/FirstSteps but in your case,
I had some hope only with LO profile and it seems you already tested this.

> A question for you : 
> In order to proceed to a clean Libreoffice UN-Installation, back to bare
> metal (profiles and all 'slops' included)...
I don't think so but I'm not a macOS expert.


Alex/Patrick: any thoughts here? Perhaps you may have some macOS specific
questions for Denis?

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