https://bugs.freedesktop.org/show_bug.cgi?id=59326
--- Comment #3 from Joel Madero <[email protected]> --- Hey Harald, Indeed I agree that it's good for QA to get into good habits. What we try to avoid is telling contributors "this is how it's done", instead we lead by example and make suggestions. I actually just have a template that I copy and paste from (most of the time). As for finding duplicates - I can admit I rarely do this, it's too time consuming when we have over 1,100 bugs waiting to be confirmed. I'd rather confirm the bug and move it to NEW than spend 10 minutes searching for a duplicate. Some would say this is me triaging poorly I would suspect ;) Many of our triagers do look at this flowchart: https://wiki.documentfoundation.org/images/0/06/Prioritizing_Bugs_Flowchart.jpg when prioritizing which I think is a good idea. In general people seem happy when they see how we prioritized (occasionally we get unhappy users who want their minor bug to be marked as a blocker which is unfortunate as it just ruins our workflow). At minimum a triager should include: Their OS LibreOffice version some friendly comment saying confirmed Prioritizing - while helpful, isn't required. At some point we'll go through all the confirmed bugs and prioritize them but first is getting through these unconfirmed bugs. If you're interested in helping (we could surely use it) please send me a personal email and we'll talk :) -- You are receiving this mail because: You are the assignee for the bug.
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