https://bugs.documentfoundation.org/show_bug.cgi?id=95163
Bug ID: 95163
Summary: FILESAVE: Save As .DOC format causes hang/loop
Product: LibreOffice
Version: 3.3.0 release
Hardware: x86-64 (AMD64)
OS: Windows (All)
Status: UNCONFIRMED
Severity: normal
Priority: medium
Component: Writer
Assignee: [email protected]
Reporter: [email protected]
Created attachment 119725
--> https://bugs.documentfoundation.org/attachment.cgi?id=119725&action=edit
Screenshot of file being saved as .DOC + Task Manager CPU display
When attempting to Save | Save As | Save Copy in Windows 97-2003's .DOC format
on my HP Stream notebook with either Windows 8 or Windows 10, LO Writer goes
into an interruptible loop. This loop uses about 60% of a 2-processor CPU.
This error occurs on every attempted Save As DOC.
This happens only on my new "out of the box" HP Stream notebook, which the
retailer (UK's Currys/PCWorld) refuse to accept as faulty. It also occurs
after LO uninstall+redownload+reinstall of LO v5.0.2.2; and with the current
version of Open Office; and with LibreOffice versions 4.4.5.2, 4.0.0.1 and
3.3.0. With all of these LO versions, it happens regardless of whether my LO
profile exists prior to starting LO. It happens even with a simple document
containing only 1 page with 1 word / 1 character.
It does not happen with Save As .odt or .docx. It does not happen on any other
PC or notebook I have (with Windows versions ranging from XP to 10).
While an obvious workaround would be to save in .docx format, for compatibility
with my old-technology peers, I would prefer to use .doc.
In one attached screenshot Task Manager output shows the contents of the 1 word
/ 1 character file + the jump in CPU on Save As DOC. The other 2 screenshots
are the Windows Event Viewer log entry general & detail tabs for the manual
interruption of the loop.
Earlier this evening I opened Bugzilla ticket 95160 for a LO Calc Read-Error
message on Save As XLS. Since this shares the same happens/does not
happen/version details, the two problems could be related.
If there is anything I can do to create diagnostics for this, please let me
know.
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