https://bugs.documentfoundation.org/show_bug.cgi?id=101792

[email protected] changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|RESOLVED                    |REOPENED
         Resolution|INVALID                     |---

--- Comment #8 from [email protected] ---
(In reply to steve -_- from comment #7)
> On the danger of causing more rampage:
> 
> poft: please keep in mind that currently there are over 10k confirmed bugs
> for LO. The change you are seeing one of those if fairly high.
> 
> But the only way to improve this situation is fix bugs and that can only be
> done one bug at a time. Which is why there is the rule to post one bug per
> issue. And that makes sense since otherwise things get out of hand much too
> quickly.
> 
> So I suggest to follow the described general debugging steps (reset user
> profile) etc and if any issues persist after that, file new bugs. And when
> doing that, please:
> 
> * post exact reproduce steps
> * post a sample document with which you are seeing the problem (should the
> problem be related to a document)
> * provide as much info as possible
> 
> Random rampage will neither help you nor the devs.
> 
> Closing this as invalid. Since violating the one bug per issue rule.
> 
> From the tone of your initial report I take your frustration level is on 10
> already. So if you do not want to go through this process, you don't have to
> of course. But again, keep in mind that that's the only way to improve
> status quo and make a better office suite for other humans to follow.
> 
> And I can assure you one last thing: I have been following LO QA for a few
> years now and got into that stressful time consuming occupation out of the
> same frustration you are in. And things have improved a lot. Just recently a
> lot of regressions have been fixed. The regression count went down from ~760
> to 634 atm. This is a huge accomplishment but if you are not involved it may
> look like nothing is happening behind the scenes.
> 
> Have a nice day,
> -_-



first of all, i can't "keep" something in mind, that hasn't been there. in
terms of libreoffice i am a user. so, i don't know how many bugs it has. and
although i find that better, it feels like i'm finding out at a record-breaking
fast pace.

bugs can only be fixed one at a time? that's wrong too. besides one fix could
fix more than one problem, theoretically speaking, does libreoffice have only
ONE developer? if not, more than one bug at a time can be fixed. if there are 5
developers for libreoffice, 5 at a time can be fixed. if there are 100
developers, 100 can be fixed simultaniously.

now, here is an interesting question. and i would really like to know the
answer to that. because in the past years, software problems became more and
more and more.

so here is the question: how is it possible to generate 10k bugs? 

before you answer this question, let me paint a picture for you: we create a
simple program. we call it a calculator. so, first this calculator has to learn
how to take the first operator. so, we create this function. now we check, if
it works. there are 2 options. as a developer you might have heard of an "if".
so, here is your 2 options if: IF it doesn't work => go back and fix it. IF it
works => move on to the next task. next step is say, taking the second
operator. so, you create that feature. again, you CHECK IF IT WORKS. IF it
doesn't work => back to the ol' drawing board. it if works => next task. we add
a function "addition". now we check. does it work? you know the 2 options.
meanwhile our program has 3 features and it still works and has no bugs. if
libreoffice has 10k bugs, i really wonder, how many features it has and how
many WORKING features it has. because i've never heard of an official and
released software, even less so a standard for various linux distributions,
that is out there despite 10k flaws. well, i'm no measure though. just saying.

so, how is it possible, a program like libreoffice has 10k bugs?

know how that's possible? that's possible if today i work on this and tomorrow
i work on that and the day after i do something else ... and very important:
never check the result. 10k bugs is only possible, if i create feature after
feature after feature, without checking if anything actually works.

here is another question: what are 1000 features good for, if 900 of them crash
the software and another 70 of them work only under certain circumstances. the
truth is, you have 30 features that work and 970 are a waste of time and cause
more trouble than they help with.

@m.a.riosv ... i tried clearing the config folder. actually it turns out, i
tried that before too. libreoffice still crashes every time i try to paste a
url for a hyperlink. former version. the version i use now ... by the way: the
current version is also WAY slower than the former one. as if the former one
wasn't slow enough already.

to continue: so, if libreoffice crashes every time i paste a link, and in my
document i have 23 links, ... i can ether never finish my work, because i can't
paste the links. or it takes me say half an hour extra to write all the links
in there manually. a task that could have been done in like 5 minutes with the
paste function. here is the thing: that's only ONE problem. i mentioned 8 and
there are some i forgot to mention. including libreoffice, my average day has i
guess like 1000 of these time wasters? so, i'm not kidding if i say, a task i
could perform in a text editor in say 5 hours, takes 3 days in libreoffice. so,
what is the software good for? shouldn't it make my life easier, not more
stressful? if this software has 10k bugs and changes are, i find 100 of them in
a week, why does anyone waste time on this software. let's all go back to nano.
at least that one works! are you seriously wondering about a rampage, if you
tell me, the application has 10k bugs? 10k???

libreoffice makes my documents look more professional than plain texts. yet,
something that could be done in 2 days, takes 2 weeks due to all the problems
and crashes. so, what is it good for?

why do i install an office suite and when i perform some random change in the
system, it takes me 14 hours to figure out, why suddenly the spell check in the
office suite doesn't work anymore. you can't tell me that's thought through
developing. this just can't be right. i love linux and tons of applications
coming with it. but you know why linux can't compete with windows? here is one
good reason! my spell check features stops working from one day to the other
and it takes me 14 hours to figure out why. and at this point it's mere
coincidence i stumble across the solution. because tons of people just seem to
guess and nobody has a real SOLUTION! 14 hours! 14 hours in which i should have
been doing my work! 14 hours of my life lost forever ...

what you are doing, is not coordinated. also, what's with the one bug rule? so,
now i do the work for you? i use the program. waste tons of time because of the
problems. next i don't continue my work. instead i go back and recreate all my
steps to be able to send you an adequate report. of course along with my
business files. also, now instead of one report, i take the time to create 8
reports. one for every single bug i've found within 2 hours. next, since that
is not enough, i go back and test some theories ... so, now i don't run a
business anymore. i'm no a software tester for you and i work for free?

here is a more likely scenario: i just stop using libreoffice. switch to
windows. pay for microsoft office. and it's worth it because due to microsoft
office not crashing when i paste links, i save tons of time, which in turn i
can use for not only pleasure but also to MAKE money instead of losing it. in
this scenario i don't need to "rampage". also developers ... i need to correct
this term at this point ... from now on i make them "bug collectors" ... don't
need to do something they don't seem to have a talent for. like developing.

seriously: staroffice, openoffice, libreoffice ... more than 20 years of
history ... is there every going to come a point, where the office suite in
linux is going to work? or are we going to develop backwards?

let me ask you yet another question: since according to some of the texts and
the software behavior here nobody is working professional anymore and we are
all here for the fun and for fooling around ... how are you guys paying your
bills? i'm really curious. no offense. but obviously i miss something here.
nothing works. nothing makes sense. but it seems, everybody is happy. HOW does
that work? you tell me, you can only fix one bug at a time. but i have to do
like 3 jobs at a time? my own, as well as testing and reporting for you? is
there anybody who has family? hobbies? can you please help me? i'm really lost
here. seriously. i don't understand how you do it. because i lose time here, i
lose time there, ... time waste always and everywhere. so, how does it work for
you? how do you work happily with software that has 10k bugs and tell me in all
coolness "that's how it is. live with it" how?

but even though a number of people seem to be incapable of it, let's just start
with something simple, maybe even logical. let's see if anyone can help with
that.

the ONE BUG RULE:

so, bug 1: every time i paste a url in a hyperlink, the whole libreoffice
writer crashes. let's start with that one. 

so, tell me: how do you as professionals paste a link into the url field
(target? mine is not in english) in libreoffice without crashing writer? let's
just start with that. changing version doesn't help. deleting the config folder
doesn't work. 

simple. ONE BUG: how can i paste a url in a hyperlink in libreoffice writer,
without writer crashing on me. let's start with that. one bug at a time, right?

in case you wanna know, version i currently run is 5.1.5.2.

how does it happen: i open the document. i highlight a hyperlink. i hit the
hyperlink symbol in the icon bar. i click on the target url. i highlight it
with crtl+a. i paste the url with crtl+v ... and gone it is.

the document is something very extraordinary. it's approx. 25 pages of legal
statements. no images. no special characters. ... just legal statements with
yes ... some hyperlinks. oh ... but in case you wanna know ... the text
actually is maybe not that average though. as it turns out, even though you
format everthing the same way, it's not the same. i'm not mentioning it as a
bug, because of the one bug rule. i'm mentioning it, because you want to know
about the "document that's causing the crash". what are the chances, hidden
span tags you can't access in a text document could have something to do with
hyperlink crashes? so, forget i mentioned it. one bug rule. paste a url in a
hyperlink without crashing writer.

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