https://bugs.documentfoundation.org/show_bug.cgi?id=120308
Bug ID: 120308
Summary: Writer freezes (CRASH) after long period of passivity
(file/files open in the background)
Product: LibreOffice
Version: 6.0.6.2 release
Hardware: All
OS: Windows (All)
Status: UNCONFIRMED
Severity: normal
Priority: medium
Component: Writer
Assignee: [email protected]
Reporter: [email protected]
Common occurrence:
1. Writer file(s) is open
2. Using other programs for a long time (0,5-1 hour or so, using web browser
etc.)
3. When trying to switch active program to Writer, only the title bar and outer
frame of the window become visible, content area shows through. The process
keeps using some CPU, but neither CPU nor memory are in full or exceptional
use.
4. The process has to be killed to open Writer again. Close window can be
clicked from the corner or from program bar, but it does nothing. No message of
"not responding" or other error message is shown.
5. When opening Writer again, the file recovery dialog comes up. Usually the
program then works normally.
Sometimes also:
- The problem may occur after putting laptop to sleep mode while files are open
and then resumed, but the problem cannot be reproduced through only this.
Once also:
- The problem occurred continuously: when reopening Writer, the file recovery
comes up normally, but when a file (either the recovered or blank new one) is
opened, the problem above (3-5) reoccurs instantly without passivity.
The problem came up only after updating from LibreOffice 5.4 to 6.0 (stable
releases). The common occurrence has happened 4-5 times in the past few days
now, most often with a large file (100+ pages) which I usually work on but also
with other, smaller files (3-40 pages).
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