https://bugs.freedesktop.org/show_bug.cgi?id=51597

--- Comment #5 from [email protected] ---
Dear Julien

Thanks for your help - I will think about this.  

Meanwhile - URGENT - I see that your bug blog includes my name, postal
address, phone, etc.  I discovered this when I Googled my details.

Your bug database should not publish such personal details - this is a
criminal offence in UK.  Please ensure that these details are deleted
IMMEDIATELY

Regards

Jonathan Stopes-Roe
115 Queen's Drive
London N4 2BE

T: 020 8802 2719
F: 020 7690 5424
M: 07884 473 190

-----Original Message-----
From: [email protected]
[mailto:[email protected]] 
Sent: 15 November 2012 21:30
To: [email protected]
Subject: [Bug 51597] Impress just crashes if I click "Slide Sorter"





Comment # 4 <https://bugs.freedesktop.org/show_bug.cgi?id=51597#c4>  on bug
51597 <https://bugs.freedesktop.org/show_bug.cgi?id=51597>  from "
href="mailto:[email protected]";>Julien Nabet 
jc.sr: first sorry since my first questions was about distribution and
version

and you had already quoted it in your bug description (LibreOffice 3.5.3.2).



For the rest, you must know that "LO" is a shortcut for "LibreOffice".

Also, Linux distributions are made from Linux kernel + software packages.

LibreOffice is a software delivered in a set of packages as Gnome, kde,
Gimp,

etc are also a set of packages.



Now lo-menubar package is an extension which is often (always?) by default

installed on Ubuntu. The problem is this one has been responsible for some
bugs

on LibreOffice. So my second question was : do you have this package
installed?

If yes, could you, for the test, uninstall it and try to reproduce the bug?



There are also other extensions for LibreOffice which are not installed by

default. My third question was : did you install some extension for

LibreOffice? If you just installed LibreOffice and that's all, I suppose you

didn't install any extensions.



Finally, each software creates a specific directory to store its config

parameters (Recent files, memory used, ...). LibreOffice specific directory
is

in ~/.config/libreoffice (~ represents your home directory). It happened in
a

lot of bugs that something in this specific directory creates problem after

having upgraded LibreOffice for example.

So for the test, it could be interesting you rename this directory to force

LibreOffice, at the next launch, to recreate a brand new one.



Is it more clear like this?



PS: please, don't answer the mail received from bugzilla freedesktop, go to

this url: https://bugs.freedesktop.org/show_bug.cgi?id=51597 and add a
comment

directly.

Thank you.



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