Michael Meeks wrote (04-07-13 13:31)
On Mon, 2013-07-01 at 09:36 +0200, Cor Nouws wrote:
Last weeks/months I am responding to more and more issues that IMNSHO
should be handled as user questions *first*.
I wonder if they come predominently from the Help->Send Feedback menu
item.
Might well be.
It's not that reports are blunt or impolite. So it really looks as wrong
directed.
AFAIR we had a plan to put a wrapper screen around that instead -
that is more mozilla-like.
Looks like what Bjoern wrote about possible 'reminder' for people about
places to get support.
I guess we should track resourcing that :-)
Good to keep that on the agenda yes.
For the rest, I agree with what Marc wrote about efforts on getting
people more involved, which always helps and is useful. But that was not
my point here ;)
Cheers,
Cor
--
- Cor Nouws
- http://nl.libreoffice.org
- The Document Foundation Membership Committee Member
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