Hi Jean Louis,
The non-discriminatory policy is a good find. I glanced at it but I
don't have time yet to figure out if it has any teeth or how to enforce
it. I have seen David Lepofsky's name come up in conjunction with
protections for the disabled under COVID-19 triage. He is a lawyer, it
looks like he is blind himself, and he would probably know whether it is
legal for Ontario to have pdf forms that are not readable by screen
readers - hopefully we can at least make the case that there are no
screen readers for these forms on Linux... It would be better if there
were no screen readers at all on any platform...
thanks,
Greg
On 2021-04-20 11:42 a.m., Jean Louis wrote:
* Greg Knittl <[email protected]> [2021-03-21 22:27]:
Hi Jean Louis,
This is generic problem across at least 2 Ontario ministries. I have also
encountered XFA forms for the Health Ministry Assistive Devices Program. I
don't know exactly where to send the complaint.
1. start with https://www.ontario.ca/feedback/contact-us to find the right
ministry to own the issue. maybe Ministry of Government and Consumer
Services?
2. escalate up that ministry, and complete their complaints process if they
are not responsive.
I have sent letter and recommended that they make PDF by standard and
I gave reference to: https://pdfreaders.org/pdfreaders.en.html
It is however interesting that they DO have non-discriminatory policy
and accessibility policy:
https://www.ontario.ca/page/accessible-customer-service-policy
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