It may be out of hours for the UK, but it's the LAVA leased line. LAVA Team: We'll need to provide some external support for LAVA for the window in which they're doing maintenance. Any suggestions?
Thanks Dave On 2 Dec 2012, at 11:55, Arwen Donaghey <[email protected]> wrote: > JFYI. This is out of hours. > Regards, > -- > Arwen Donaghey > Events Manager > > T: +44 1223 400 061| M: +44 7791 279 521 > Suite 220 | The Quorum | Barnwell Road | Cambridge | CB5 8RE > Linaro.org │ Open source software for ARM SoCs > Follow Linaro: Facebook | Twitter | Blog > Registered Number: 07180318 | VAT Number: 990 0273 24 > > > > > Begin forwarded message: > >> From: "Zen - Fault Management" <[email protected]> >> Subject: At Risk - Planned Maintenance 12/12/2012 [5379552:4096964] >> Date: 2 December 2012 02:03:05 GMT >> To: <[email protected]>, <[email protected]> >> >> Dear Leased Circuit Customer, >> >> >> We have been notified of planned maintenance affecting your leased line >> service, the details of which are included below. >> >> >> Affected installation address: >> >> Suite 220 >> The Quorum >> Cambridge >> >> Associated Order ID: 803244 >> >> >> Maintenance window start: 12/12/2012 - 21:00 >> >> Maintenance window end: 13/12/2012 - 01:00 >> >> >> Impact: None – At risk only >> >> Expected impact duration: None >> >> >> Reason given for maintenance: Updates to router configuration. >> >> There should be no downtime experienced. >> >> If the maintenance is unsuccessful, a rollback and a router reboot will be >> required. Service will be restored when the router is back online. >> >> >> Your service will be at risk of outages for the duration of the maintenance >> window. >> >> If you have any queries regarding this maintenance, please contact our >> Central Monitoring Team using the details below. >> >> We apologise for any inconvenience this may cause. >> >> Kind Regards, >> >> Central Monitoring Team >> >> -- >> >> Zen Central Monitoring >> E: [email protected] >> T: 0845 058 9010 >> F: 0845 058 9001 >> W: www.zensupport.co.uk >> >> ------------------ >> Our Home Talk Plus package has 5000 inclusive anytime minutes including 0845 >> and 0870 numbers. Switch now and talk longer for less - >> http://www.zen.co.uk/home-office/voice/phone-services.aspx >> >> Please consider your environmental responsibility before printing this email. >> >> This message is private and confidential. If you have received this message >> in error please notify us and remove it from your system. >> >> Zen Internet Limited may monitor email traffic data to manage billing, to >> handle customer enquiries and for the prevention and detection of fraud. We >> may also monitor the content of emails sent to and/or from Zen Internet >> Limited for the purposes of security, staff training and to monitor quality >> of service. >> >> Zen Internet Limited is registered in England and Wales >> Sandbrook Park, Sandbrook Way, Rochdale OL11 1RY >> Company No. 03101568 >> VAT Reg No. 686 0495 01 >
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