On 12/03/2012 02:14 AM, Dave Pigott wrote:
It may be out of hours for the UK, but it's the LAVA leased line.
LAVA Team: We'll need to provide some external support for LAVA for the
window in which they're doing maintenance. Any suggestions?
Hopefully its nothing. However, knowing this will happen is very good.
I'm going to create a calendar event for the team so we remember this.
Its towards the end of my core day hours and the beginning of Michael's,
so I think we'll have good coverage during that window.
Thanks
Dave
On 2 Dec 2012, at 11:55, Arwen Donaghey <[email protected]
<mailto:[email protected]>> wrote:
Begin forwarded message:
*From: *"Zen - Fault Management" <[email protected]
<mailto:[email protected]>>
*Subject: **At Risk - Planned Maintenance 12/12/2012 [5379552:4096964]*
*Date: *2 December 2012 02:03:05 GMT
*To: *<[email protected] <mailto:[email protected]>>,
<[email protected] <mailto:[email protected]>>
Dear Leased Circuit Customer,
We have been notified of planned maintenance affecting your leased
line service, the details of which are included below.
Associated Order ID: 803244
Maintenance window start: 12/12/2012 - 21:00
Maintenance window end: 13/12/2012 - 01:00
Impact: None – At risk only
Expected impact duration: None
Reason given for maintenance: Updates to router configuration.
There should be no downtime experienced.
If the maintenance is unsuccessful, a rollback and a router reboot
will be required. Service will be restored when the router is back
online.
Your service will be at risk of outages for the duration of the
maintenance window.
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