have you updated the video drivers on those machines? At 4:52 AM +1200 9/19/02, you wrote: >Hi, > >Below is an email from one of our staff that has just seen a problem on a >users computer. Has anyone seen anything similar, and do you know a >solution. Of the hundreds of installations we have, only 3 that I know have >this problem. 2 on XP and 1 on windows ME. > >I assume it must be some sort of Pallet problem, but don't now how to fix >it. > >Any ideas? > >Thanks >Stephen > > >--- > >I don't know whether you've got to the bottom of the black screen thing, but >I assume I've now seen it... > >Oliver is using XP. He had never seen the welcome screen (inside the >rectangular box) everything is black. > >All fields on the client file screen come up looking as if they're selected. > >All picture fields (where the jpeg files go) and check boxes appear "blacked >out". (He assumed we'd never got round to finishing them!) > >He could not remember ever seeing the program display correctly. > >I rebooted his system and restarted the application and everything seemed to >display correctly. > >I tried to show him the web link function and it didn't work (there was an >error message from the system when trying to connect - I didn't notice the >detail sorry). > >FROM THAT POINT ON the "black-out problem" was reintroduced. > >[To remove yourself from this list, or to change to digest mode, go >to http://www.penworks.com/lingo-l.cgi To post messages to the >list, email [EMAIL PROTECTED] (Problems, email >[EMAIL PROTECTED]). Lingo-L is for learning and helping with >programming Lingo. Thanks!]
[To remove yourself from this list, or to change to digest mode, go to http://www.penworks.com/lingo-l.cgi To post messages to the list, email [EMAIL PROTECTED] (Problems, email [EMAIL PROTECTED]). Lingo-L is for learning and helping with programming Lingo. Thanks!]
