I agree with what Kerry said, and would suggest that you see if those users can play the video normally, outside of Director.
If they can't play it normally on the system, using a standard player, then it's highly unlikely that it will magically work inside of Director.
On the other hand, if they CAN get it to play using whatever the equivalent of MediaPlayer is on those platforms, but CAN'T do it within Director, then it would be appropriate to contact the developer for help.
- Tab
At 11:04 AM 8/25/03, Kerry Thompson wrote:
> Hi, > I recently released a CDROM using the directmedia xtra to > play AVI's. There are some users of the CDROM who can't see > the movie but do hear the sound. These users are on NT 4 or > XP SP 1.
I'm not sure what the issue is with XP, but NT 4 had poor multimedia support. It uses a really old version of DirectX, and I think it didn't do well with video. AFAIK, there isn't a solution for NT 4. You should check with Tabuleiro--they would have the details.
Cordially,
Kerry Thompson
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