on 2/3/01 7:46 pm, Geoffrey S. Baker at [EMAIL PROTECTED] wrote:
> I just got an identical call from a user overseas. Any ideas to help
> Scott or I out appreciated.
>
>
>>> Date: Thu, 01 Mar 2001 15:18:40 -0800
>>> From: Scott Sidman <[EMAIL PROTECTED]>
>>> Subject: <lingo-l> Visual C++ Runtime Error
>
>>> Hi all,
>
>>> I have a good one. I worked on a project about 5 or 6 months ago...it
> went
> t>>hrough beta testing by our client, at their request so they'd know it
>
>>> worked on their machines. It was authored in Director 7 on the PC
>>> side. It has an installer that puts the projector file onto their C:
> drive
> i>>n the Programs folder. Now 5 or 6 months later, they're saying they
> have
>>> one guy on a laptop somewhere that is getting a "Visual C++ Runtime
> Error"
>>> when he starts up the projector. He is using an IBM thinkpad with
> Windows
>>> 98 and 64 meg of RAM--in short his computer meets all of our required
>>> minimum specs, and every Windows 98 machine I test this CD on runs
>>> perfectly. Is this some sort of 1 in a million user issue that I
> should
>>> say not to worry about, or is this runtime error something that any of
> you
>>> have encountered before? The installer was created with
> InstallShield.
>
>>> Any help would be greatly appreciated.
>
>>> Thanks
>
>
>
> --
> <><><><><><><><><><><><><><><><><><><>
>
> Geoffrey S. Baker
> New Media Developer - Director & Lingo
>
> Multimedia Software, Inc.
> 113 E. Church Street
> Frederick, MD 21701 USA
>
> Toll Free: 1-888-333-2855
> Phone: (301) 695-9300 x121
> Fax: (301) 695-5620
>
> mailto:[EMAIL PROTECTED]
> http://www.mmsw.com
>
>
>
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>
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