At 11:30 AM 11/09/2013, Kim Holburn wrote:
>Trouble is who do you ask?  Someone who understands IT?  Someone who 
>thinks they understand IT?  I don't agree really.  Not all IT people 
>want more IT.  Non-IT people are not likely to understand the 
>problem.  What you want, to stretch your metaphor is an IT dietician.

I like that concept. Can I steal/borrow it?

It's a role I often play because I'm not an engineer or programmer 
and *think* I can see the bigger picture of the context, the systems 
involved, and not just the next you beaut thing. But even so, I can't 
be the naive user any more, so those voices need to be included as well.

Green skins out of IT ed/training aren't ready because they don't 
have the breadth of life experience, but they are possibly have the 
latest developments fresh in their heads. Plus they are more likely 
to be digital natives and understand the concepts, helping to advance 
things around the possible.

Bottom line: you involve a lot of different people and pray that the 
sign-off doesn't favour one view over another without transparent 
explanation for why, often called the business case. Unfortunately, 
too many major projects are happening now without a business case or 
the business case is being withheld from the public, despite the fact 
that tax moneys are paying for those projects. Witness the east-west 
link in Victoria. Shameful!

Jan



Melbourne, Victoria, Australia
[email protected]

Sooner or later, I hate to break it to you, you're gonna die, so how 
do you fill in the space between here and there? It's yours. Seize your space.
~Margaret Atwood, writer

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