French bank, Twitter team up for money transfers via tweets

Sunday, October 12, 2014. By LEILA ABBOUD AND ERIC AUCHARD FOR REUTERS
http://newsdaily.com/2014/10/french-bank-twitter-team-up-for-money-transfers-via-tweets

PARIS/FRANKFURT (Reuters) – One of France’s largest banks is teaming up with 
social network Twitter Inc. this week to allow its customers to transfer money 
via tweets.

The move by Groupe BPCE, France’s second largest bank by customers, coincides 
with Twitter’s own push into the world of online payments as the social network 
seeks new sources of revenue beyond advertising.

Twitter is racing other tech giants Apple and Facebook to get a foothold in new 
payment services for mobile phones or apps. They are collaborating and, in some 
cases, competing with banks and credit card issuers that have run the business 
for decades.

The bank said last month it was prepared to offer simple person-to-person money 
transfers via Twitter to French consumers, regardless of what bank they use, 
and without requiring the sender know the recipient’s banking details.

“(S-Money) offers Twitter users in France a new way to send each other money, 
irrespective of their bank and without having to enter the beneficiary’s bank 
details, with a simple tweet,” Nicolas Chatillon, chief executive of S-Money,  
BPCE’s mobile payments unit, said in the statement.

Payment by tweets will be managed via the bank’s S-Money service, which allows 
money transfers via text message and relies on the credit-card industry’s data 
security standards.

BPCE and Twitter declined to provide further details ahead of a news conference 
in Paris on Tuesday to unveil the service.

Last month, Twitter started trials of its own new service, dubbed “Twitter 
Buy”,  to allow consumers to find and buy products on its social network.  
(http://bit.ly/1usnbBG)

The service embeds a “Twitter Buy” button inside tweets posted by more than two 
dozen stores, music artists and non-profits. Burberry, Home Depot, and 
musicians such as Pharrell and Megadeth are among the early vendors.

Twitter’s role to date has been to connect customers rather than processing 
payments or checking their identities.

“From the Twitter point of view, there is a limit to their appetite for getting 
involved in payments processing itself,” said Andrew Copeman, a payments 
analyst with financial services research firm AITE Group, who is based in 
Edinburgh, Scotland.

“At the moment, banks are probably viewing Twitter and other social media 
networks as marketing channels to reach a wider set of their customers and to 
extend the bank’s existing mobile banking initiatives,” he said.

Twitter’s success in developing additional services on its platform as Facebook 
has done will be key to its future profitability. Rakuten Bank in Japan offers 
a similar “Transfer by Facebook” service that lets users of its mobile banking 
app send money to anyone in their Facebook friends list.

Investors have been worried about Twitter’s slowing user growth, sending the 
shares down about 17 percent this year, while rival Facebook’s have climbed 35 
percent.

Thomas Husson, a marketing strategy analyst with Forrester Research, said 
Twitter was likely to multiply efforts to explore new ways to generate revenue 
with banks and credit card firms.

“Twitter wants to more explicitly demonstrate the overall value of its network 
as an advertising platform,” he said.

(Editing by David Evans)  (c) Copyright Thomson Reuters 2014.

--
Cheers,
Stephen
                                          
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