Linkers,
I heard back from my friend who met with Telstra about the NBN change she must 
make. No choice.

1. She just recently changed to Telstra cable service. Was with TPG ADSL before.
2. They are charging her $189 for installation she thinks
3. They say she has to rewire all her phone points privately, and that she 
can't use the wiring already in the house. She has 4 points. alternative would 
be to get a base station with dect phones, which she intends to do. I thought 
Link discussions were that this wasn't required. Is HFC causing this as opposed 
to the Fibre To the Premises original plan?
4. Can buy service from other than Telstra, e.g. TPG, but the speed will be 
throttled. (Oh, really?)

So, I suggested she complain to the TIO about the installation charging, which 
was supposed to NOT be the case. She already has the HFC installation because 
she's already changed to that data service. What's to install?

Can anyone provide direction here?

Jan


"Lost Anchors" - Now available on Amazon in both print and Kindle versions.
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Melbourne, Victoria, Australia
[email protected]
Twitter: <https://twitter.com/JL_Whitaker>JL_Whitaker
Blog: www.janwhitaker.com 

<https://www.amazon.com/author/jlwhitaker>JL Whitaker
"On A Life's Edge" -
US Amazon print and digital http://viewBook.at/OALEdge 
Apple iTunes: https://itunes.apple.com/au/book/on-a-lifes-edge/id893736824?mt=11

Sooner or later, I hate to break it to you, you're gonna die, so how do you 
fill in the space between here and there? It's yours. Seize your space. 
~Margaret Atwood, writer 

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