Well Gerd has signed me up to to electronic billing and offered to waive a fee he did not tell me about.
I guess Telstra thinks announcing a charge for paper bill on a website (no mention on the paper bill itself) is sufficient. Wonder what the ACCC and Telecommunications Ombudsman will have to say about this over coming months. Marghanita On 18/11/15 15:44, Marghanita da Cruz wrote: > Anyone else still with Telstra? > > While trying to enquire about a spurious call charge on my bill I cam across > info saying Telstra is > going to start charging $3.20 for paper bills and over the counter payments. > > I have struggled to ascertain whether this applies to my plan and have just > sent them an enquiry. > They have sent an acknowledgement but it doesn't include what my query was - > anyway I guess Gerd is > onto it:. >> Leave it with us, >> >> *Gerd Schenkel* >> >> *Executive Director, Telstra Digital Sales and Service* > > Marghanita > -- Marghanita da Cruz Telephone: 0414-869202 http://www.ramin.com.au _______________________________________________ Link mailing list [email protected] http://mailman.anu.edu.au/mailman/listinfo/link
