At 01:56 PM 30/03/2016, Paul Brooks wrote:
>Jan - did the original complainant ring the 1800 number and talk to to the NBN 
>help
>desk, maybe even open a ticket?
>They're usually fairly responsive, especially when it concerns a fault in an 
>existing
>service, rather than an installation query.
>
>There's also the TIO, which the original ISP should have alerted them to, who 
>will
>kick the ISP and NBN's butts until its fixed. 

All good suggestions, Paul, but this was a 'five times removed' situation for 
me. David posted the FB info here and I just forwarded it to the RURAL 
Communications minister (LOL) as a heads up as to what was really happening in 
her portfolio. Frankly, I'm surprised I got any response at all.

I don't think they give a rip about any of what is really happening. The only 
thing they understand is votes in their own marginal seats. Most in cabinet are 
useless. The sooner we see the back of them the better. 

Jan


I write books. http://janwhitaker.com/?page_id=8

Melbourne, Victoria, Australia
[email protected]
Twitter: <https://twitter.com/JL_Whitaker>JL_Whitaker
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