On 4/07/2019 2:09 PM, Stephen Loosley wrote:
Options available to you.
If the introduction of a monthly data allowance means this service no longer
meets your needs, you can cancel your service without penalty by contacting our
Customer Service on Live Chat (https://support.myrepublic.com.au/...).
If no action is taken by you, your service will automatically change to include
the monthly data allowance described above and move to calendar monthly
invoicing on 1 August 2019.
Not much of an option - take it or leave it. I'm surprised they didn't
offer selling more data packs to you if you need it beyond the 200Gb
limit instead of throttling which will just piss people off.
Imagine you're in a household of even 2 children with homework needs,
let alone paid for streaming services for sports viewing.
People won't think this is a big deal until Dad is watching the final of
some obscure sporting event and the little 'loading' wheel appears on
his screen. I hope he hasn't been drinking!
I think My Republic just lost multiple customer segments.
Jan
--
Melbourne, Victoria, Australia
[email protected]
Twitter: @JL_Whitaker
Blog: www.janwhitaker.com
Sooner or later, I hate to break it to you, you're gonna die, so how do you
fill in the space between here and there? It's yours. Seize your space.
~Margaret Atwood, writer
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