On 2020-03-04 14:34, Scott Howard wrote: > Yes, there should absolutely be controls in place (and there are) - but > that's different to simply saying "no cloud providers".
I wasn't suggesting there be no cloud providers because it's better to keep discussions like this at a system-requirements level rather than implementation. But I'm certainly prepared to argue for effective data security which can be enforced in the Australian legal jurisdiction (?!!). I don't think we can trade off privacy on the grounds that some technology is so last century. David ----------- > On Tue, Mar 3, 2020 at 5:22 PM David <[email protected]> wrote: > >> I have no desire for an account with Salesforce.com, which is a "customer >> relations manager" and marketing company apparently based in San Franscisco. >> > > You likely have dozens of "accounts" with Salesforce, but calling it a CRM > system is a bit like calling the Sydney Opera House a Karaoke club. > > Salesforce is the largest software-as-a-service in the world, and is used > by thousands of companies - for some CRM activities as you've stated, but > for many others as a development platform for other customer-based service > systems - like Service NSW - and so much more. You likely interact with > Salesforce (or SFDC as it's often called - Salesforce Dot Com) dozens of > times a week without actually knowing it. > > So much for privacy, it's pretty clear all residents personal information >> id held offshore. > > > What proof do you have of this? Salesforce has datacenters (physical, > co-located, and/or cloud-based) in countries all around the world - > including Australia. I don't know that Service NSW is using one in > Australia, but I would strongly suspect they are. > > >> Why is there no mandatory requirement for all personal information to be >> held solely in Australia and under the direct control of Government? >> > > Depends what you mean by "Direct Control', but if you are ruling out cloud > service providers of various forms (such as Salesforce), then I damn well > hope not. Such a rule would put Australian Government IT back into the > last century. > > Yes, there should absolutely be controls in place (and there are) - but > that's different to simply saying "no cloud providers". > > Scott > _______________________________________________ > Link mailing list > [email protected] > http://mailman.anu.edu.au/mailman/listinfo/link > _______________________________________________ Link mailing list [email protected] http://mailman.anu.edu.au/mailman/listinfo/link
