Hello.

To help you, I would need more information.

Which mobile softphone are you using ?

Can you please send us logs of your apps (make sure that logging is
enabled in settings/advanced, reproduce the issue, then send us logs
from the same settings panel) ?

To make issue management easier, please open a ticket in our Github
repository.


Regards,

Peio Rigaux
Junior Software Engineer
Belledonne Communications, the company behind Linphone
Linphone.org <https://linphone.org/>

Le 30/09/2020 à 01:54, Andrea Cinque a écrit :
>
> Hi,
> I use Linphone 4.2.2 on Windows. I set my pbx for supporting SIP
> SIMPLE protocol but I’m facing a major issue on Linphone for Windows.
> For instance, using one extension on mobile(with softphone) and
> another extension on Windows (linphone), when this two extensions
> start chatting, Linphone from desktop is only able to SEND messages,
> but it doesn’t receive anything.
>
> To receive messages I have to quit from the “chat”, go in another chat
> and then come back. In that moment all the messages from the “mobile”
> extensions appears on linphone chat.
>
> So it seems a “refreshing” problem, do you think it is fixable?
>
> Ps: When setting Linphone, I have to create a SIP account (using obx
> credential) but I can’t receive any message from this “user” (even
> when I refresh, I am not able to receive). The only way to receive
> messages(by manual refresh, as explained before) is to use the
> “default identity”. Even if “default identity” is not directly related
> to my pbx system.
>
> Thanks!
>
>  
>
>
> _______________________________________________
> Linphone-users mailing list
> [email protected]
> https://lists.nongnu.org/mailman/listinfo/linphone-users

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