Good Luck!
On Wed, Sep 30, 2020 at 11:42, Peio Rigaux
<[email protected]> wrote:
Hello.
To help you, I would need more information.
Which mobile softphone are you using ?
Can you please send us logs of your apps (make sure that logging is
enabled in settings/advanced, reproduce the issue, then send us logs
from the same settings panel) ?
To make issue management easier, please open a ticket in our Github
repository.
Regards,
Peio Rigaux
Junior Software Engineer
Belledonne Communications, the company behind Linphone
Linphone.org <https://linphone.org/>
Le 30/09/2020 à 01:54, Andrea Cinque a écrit :
Hi,
I use Linphone 4.2.2 on Windows. I set my pbx for supporting SIP
SIMPLE protocol but I’m facing a major issue on Linphone for
Windows.
For instance, using one extension on mobile(with softphone) and
another extension on Windows (linphone), when this two extensions
start chatting, Linphone from desktop is only able to SEND messages,
but it doesn’t receive anything.
To receive messages I have to quit from the “chat”, go in
another chat and then come back. In that moment all the messages
from the “mobile” extensions appears on linphone chat.
So it seems a “refreshing” problem, do you think it is fixable?
Ps: When setting Linphone, I have to create a SIP account (using
obx credential) but I can’t receive any message from this
“user” (even when I refresh, I am not able to receive). The only
way to receive messages(by manual refresh, as explained before) is
to use the “default identity”. Even if “default identity” is
not directly related to my pbx system.
Thanks!
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