Hello. What do you mean by data ? It is about messages, contacts, credentials ?
Could you please tell me which distribution you are using (+ version) ? Could you eventually enable verbose logs (-- verbose as argument of the appimage) and provide a screenshot before/after the issue ? Regards, Peio Rigaux Junior Software Engineer Belledonne Communications, the company behind Linphone Linphone.org <https://linphone.org/> Le 15/10/2020 à 10:18, Filippo Lombardo a écrit : > > Yes Pejo, > > you are right: I have already downloaded the last version but I had > problems in configuring it: the data disappeared everytime I closed > the application > > > On 15/10/20 09:32, Peio Rigaux wrote: >> >> Hello. It seems that you are using a 4 years outdated version of >> Linphone (the gtk version). >> >> The packages in the official repositories are not up to date yet. >> >> You can download the appimage >> <https://linphone.org/releases/linux/app/> of the latest version instead. >> >> >> Regards, >> >> Peio Rigaux >> Junior Software Engineer >> Belledonne Communications, the company behind Linphone >> Linphone.org <https://linphone.org/> >> >> Le 14/10/2020 à 23:30, Filippo Lombardo a écrit : >>> >>> Hi everyone on the list >>> >>> Today I installed the *canberra-gtk-module* with the command: >>> >>> filippo@ThinkPad-R61:~$ *sudo apt-get install -y libcanberra-gtk-module* >>> >>> Reading package lists... Done >>> Building dependency tree >>> Reading state information... Done >>> >>> The following packages were automatically installed and are no >>> longer required: >>> libcamel-1.2-60 libedataserver-1.2-22 libfcitx-gclient0 >>> libgnome-desktop-3-12 libical2 libicu57 libisl15 libmpfr4 python-gi >>> python-gobject >>> Use 'sudo apt autoremove' to remove them. >>> The following additional packages will be installed: >>> libcanberra-gtk0 >>> The following NEW packages will be installed: >>> libcanberra-gtk-module libcanberra-gtk0 >>> 0 upgraded, 2 newly installed, 0 to remove and 27 not upgraded. >>> Need to get 17,9 kB of archives. >>> After this operation, 84,0 kB of additional disk space will be used. >>> >>> Get:1 http://us.archive.ubuntu.com/ubuntu bionic/universe amd64 >>> libcanberra-gtk0 amd64 0.30-5ubuntu1 [7.864 B] >>> Get:2 http://us.archive.ubuntu.com/ubuntu bionic/universe amd64 >>> libcanberra-gtk-module amd64 0.30-5ubuntu1 [10,0 kB] >>> Fetched 17,9 kB in 1s (14,7 kB/s) >>> Selecting previously unselected package libcanberra-gtk0:amd64. >>> (Reading database ... 238176 files and directories currently installed.) >>> Preparing to unpack .../libcanberra-gtk0_0.30-5ubuntu1_amd64.deb ... >>> Unpacking libcanberra-gtk0:amd64 (0.30-5ubuntu1) ... >>> Selecting previously unselected package libcanberra-gtk-module:amd64. >>> Preparing to unpack >>> .../libcanberra-gtk-module_0.30-5ubuntu1_amd64.deb ... >>> Unpacking libcanberra-gtk-module:amd64 (0.30-5ubuntu1) ... >>> Setting up libcanberra-gtk0:amd64 (0.30-5ubuntu1) ... >>> Setting up libcanberra-gtk-module:amd64 (0.30-5ubuntu1) ... >>> Processing triggers for libc-bin (2.27-3ubuntu1.2) ... >>> >>> filippo@ThinkPad-R61:~$ >>> filippo@ThinkPad-R61:~$ echo $? >>> 0 >>> >>> On 14/10/20 19:35, ael wrote: >>>> On Wed, Oct 14, 2020 at 07:20:09PM +0200, Filippo Lombardo wrote: >>>>> For now when I run sudo /usr/bin/linphone, I get only a warning: >>>>> >>>>> filippo@ThinkPad-R61:~$ sudo /usr/bin/linphone >>>>> [sudo] password for filippo: >>>>> Gtk-Message: 18:53:10.770: Failed to load module "canberra-gtk-module" >>>> That seems to be from a package of the same name: >>>> >>>> $ dpkg -s libcanberra-gtk3-module >>>> .... >>>> Description: translates GTK3 widgets signals to event sounds >>>> A GtkModule which will automatically hook into all kinds of events >>>> inside a GTK+ 3.0 program and generate sound events from them. >>>> >>>> Not sure whether that is because you are running as root. >>>> >>>> It does not seem to be a dependency of my linphone 3.12.0-3 here. But, >>>> as you say, it seems not to matter. >>>> >>>>> ortp-warning-Fail to open file >>>>> /usr/bin//../share/Linphone/linphonerc.factory >>>> I don't have that file on my system, but it is only a warning. >>>> Presumably the default linphonerc. >>>> >>>> Are you intentionally avoiding replying to the list? Others may benefit >>>> from your experience... >>>> >>>> ael >>>> >>>> >>>> _______________________________________________ >>>> Linphone-users mailing list >>>> [email protected] >>>> https://lists.nongnu.org/mailman/listinfo/linphone-users >>> >>> _______________________________________________ >>> Linphone-users mailing list >>> [email protected] >>> https://lists.nongnu.org/mailman/listinfo/linphone-users
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