Ok I see.

Which version are you using now ? We could then try to reproduce and fix
the issue.


Regards,

Peio Rigaux
Junior Software Engineer
Belledonne Communications, the company behind Linphone
Linphone.org <https://linphone.org/>

Le 19/10/2020 à 17:04, Filippo Lombardo a écrit :
>
> Hi Pejo,
>
> for data I mean the SIP account data, so username, password and domain.
>
> My linux distribution is the 18.04 Bionic Beaver with cpu dual core 64 bit
>
> I "solved" my issues with the latest version installing an older
> version that works fine now: I can make and receive calls
>
> With kind regards,
>
> Filippo
>
>
> On 19/10/20 16:59, Peio Rigaux wrote:
>>
>> Hello.
>>
>> What do you mean by data ? It is about messages, contacts, credentials ?
>>
>> Could you please tell me which distribution you are using (+ version) ?
>>
>> Could you eventually enable verbose logs (-- verbose as argument of
>> the appimage) and provide a screenshot before/after the issue ?
>>
>>
>> Regards,
>>
>> Peio Rigaux
>> Junior Software Engineer
>> Belledonne Communications, the company behind Linphone
>> Linphone.org <https://linphone.org/>
>>
>> Le 15/10/2020 à 10:18, Filippo Lombardo a écrit :
>>>
>>> Yes Pejo,
>>>
>>> you are right: I have already downloaded the last version but I had
>>> problems in configuring it: the data disappeared everytime I closed
>>> the application
>>>
>>>
>>> On 15/10/20 09:32, Peio Rigaux wrote:
>>>>
>>>> Hello. It seems that you are using a 4 years outdated version of
>>>> Linphone (the gtk version).
>>>>
>>>> The packages in the official repositories are not up to date yet.
>>>>
>>>> You can download the appimage
>>>> <https://linphone.org/releases/linux/app/> of the latest version
>>>> instead.
>>>>
>>>>
>>>> Regards,
>>>>
>>>> Peio Rigaux
>>>> Junior Software Engineer
>>>> Belledonne Communications, the company behind Linphone
>>>> Linphone.org <https://linphone.org/>
>>>>
>>>> Le 14/10/2020 à 23:30, Filippo Lombardo a écrit :
>>>>>
>>>>> Hi everyone on the list
>>>>>
>>>>> Today I installed the *canberra-gtk-module* with the command:
>>>>>
>>>>> filippo@ThinkPad-R61:~$ *sudo apt-get install -y
>>>>> libcanberra-gtk-module*
>>>>>
>>>>> Reading package lists... Done
>>>>> Building dependency tree      
>>>>> Reading state information... Done
>>>>>
>>>>> The following packages were automatically installed and are no
>>>>> longer required:
>>>>>   libcamel-1.2-60 libedataserver-1.2-22 libfcitx-gclient0
>>>>>   libgnome-desktop-3-12 libical2 libicu57 libisl15 libmpfr4 python-gi
>>>>>   python-gobject
>>>>> Use 'sudo apt autoremove' to remove them.
>>>>> The following additional packages will be installed:
>>>>>   libcanberra-gtk0
>>>>> The following NEW packages will be installed:
>>>>>   libcanberra-gtk-module libcanberra-gtk0
>>>>> 0 upgraded, 2 newly installed, 0 to remove and 27 not upgraded.
>>>>> Need to get 17,9 kB of archives.
>>>>> After this operation, 84,0 kB of additional disk space will be used.
>>>>>
>>>>> Get:1 http://us.archive.ubuntu.com/ubuntu bionic/universe amd64
>>>>> libcanberra-gtk0 amd64 0.30-5ubuntu1 [7.864 B]
>>>>> Get:2 http://us.archive.ubuntu.com/ubuntu bionic/universe amd64
>>>>> libcanberra-gtk-module amd64 0.30-5ubuntu1 [10,0 kB]
>>>>> Fetched 17,9 kB in 1s (14,7 kB/s)                
>>>>> Selecting previously unselected package libcanberra-gtk0:amd64.
>>>>> (Reading database ... 238176 files and directories currently
>>>>> installed.)
>>>>> Preparing to unpack .../libcanberra-gtk0_0.30-5ubuntu1_amd64.deb ...
>>>>> Unpacking libcanberra-gtk0:amd64 (0.30-5ubuntu1) ...
>>>>> Selecting previously unselected package libcanberra-gtk-module:amd64.
>>>>> Preparing to unpack
>>>>> .../libcanberra-gtk-module_0.30-5ubuntu1_amd64.deb ...
>>>>> Unpacking libcanberra-gtk-module:amd64 (0.30-5ubuntu1) ...
>>>>> Setting up libcanberra-gtk0:amd64 (0.30-5ubuntu1) ...
>>>>> Setting up libcanberra-gtk-module:amd64 (0.30-5ubuntu1) ...
>>>>> Processing triggers for libc-bin (2.27-3ubuntu1.2) ...
>>>>>
>>>>> filippo@ThinkPad-R61:~$
>>>>> filippo@ThinkPad-R61:~$ echo $?
>>>>> 0
>>>>>
>>>>> On 14/10/20 19:35, ael wrote:
>>>>>> On Wed, Oct 14, 2020 at 07:20:09PM +0200, Filippo Lombardo wrote:
>>>>>>> For now when I run sudo /usr/bin/linphone, I get only a warning:
>>>>>>>
>>>>>>> filippo@ThinkPad-R61:~$ sudo /usr/bin/linphone
>>>>>>> [sudo] password for filippo:
>>>>>>> Gtk-Message: 18:53:10.770: Failed to load module "canberra-gtk-module"
>>>>>> That seems to be from a package of the same name:
>>>>>>
>>>>>> $ dpkg -s libcanberra-gtk3-module
>>>>>>  ....
>>>>>>  Description: translates GTK3 widgets signals to event sounds
>>>>>>   A GtkModule which will automatically hook into all kinds of events
>>>>>>    inside a GTK+ 3.0 program and generate sound events from them.
>>>>>>
>>>>>> Not sure whether that is because you are running as root.
>>>>>>
>>>>>> It does not seem to be a dependency of my linphone 3.12.0-3 here. But,
>>>>>> as you say, it seems not to matter.
>>>>>>
>>>>>>> ortp-warning-Fail to open file
>>>>>>> /usr/bin//../share/Linphone/linphonerc.factory
>>>>>> I don't have that file on my system, but it is only a warning.
>>>>>> Presumably the default linphonerc.
>>>>>>
>>>>>> Are you intentionally avoiding replying to the list? Others may benefit
>>>>>> from your experience...
>>>>>>
>>>>>> ael
>>>>>>
>>>>>>
>>>>>> _______________________________________________
>>>>>> Linphone-users mailing list
>>>>>> [email protected]
>>>>>> https://lists.nongnu.org/mailman/listinfo/linphone-users
>>>>>
>>>>> _______________________________________________
>>>>> Linphone-users mailing list
>>>>> [email protected]
>>>>> https://lists.nongnu.org/mailman/listinfo/linphone-users

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