>>>>>>>>
Hello from Gregg C Levine
Not to change the subject, but.....
Just for the record, and go ahead Jim Elliot and everyone else, and
scream at me if you want to, has Tivoli realized who their customers
are? That was a very big question for the past eighteen months. At that
Linux conference here in Manhattan last November, that Len (can not
remember his last name.), sponsored, or created, I raised that issue,
and shocked Tivoli with it. They never got back to me.
<<<<<<<<
Heck, there's a great gnashing of teeth trying to get Lotus
to port the Notes client to Linux- and I've heard nasty
rumours of why this has been, so far, unlikely. They're not
real pretty. WINE works- as long as you accept the caveats.
The Lotus SmartSuite doesn't seem to have much future either.
As for Tivoli's System/Network management goodies, well, I
have not heard anyone provide a managed system count below
which it doesn't make sense. (Think I'm kidding? Consider
the resources one has to dedicate for the management systems.)
I don't know enough about Tivoli to be a fair judge; I just
have my prejudices against it.
I've been very happy w/ ADSM but have not had the sheer
chutzpah to upgrade to TSM (I don't really have the time,
either, I'm spread kinda thin) so my remarks are probably
unfair.
Beyond this, and a general comment on the world at large, not
just IBM, is that most companies _don't_ pay attention to
their customers anymore since their shareholders (especially
the big ones) speak a lot louder. Wanna know why customer
service emulates inter-galactic vacuum? Because shareholders
demand service, so companies start looking at their rear
end and not their front end. Customer Satisfaction is now
way behind Shareholder Satisfaction- and the biggest share-
holders (the "institutional investors") _can't_ be satisfied.
Sorry for the rant- but it felt good.
--------------------
John R. Campbell, Speaker to Machines (GNUrd) {813-356|697}-5322
Adsumo ergo raptus sum
IBM Certified: IBM AIX 4.3 System Administration, System Support
