On Sat, 7 Jun 2003 04:17, you wrote: > Someone should explain to Mr. Balmer that this "weakness" is kicking his > butt. Especially considering that with all of the money that Microsoft > has to invest they still can't seem to produce a manageable, or secure, > product. Whew, talk about sleeping through the alarm clock. I wonder > what it's going to take to wake Redmond up?
Do you really think they don't understand the threat? I'm sure their understanding has little relationship to the truth: they say what they _want_ people to believe. The counter to "illusion of support" is to emphasise the support available from businesses such as Red Hat, SuSE, IBM, Sine Nomine Associates and anyone else who wants to. Every one of whom has unfettered access to all the documentation, including the source code. Emphasise too, that those who want to do it themselves also have unfettered access to all the documentation, including the source code. For the most part, individual developers are willing to discuss problems with their creations. I personally have exchanged information with several kernel developers, ESR (fetchmail) and some of the GNU authors. -- Cheers John Summerfield Microsoft's most solid OS: http://www.geocities.com/rcwoolley/ Join the "Linux Support by Small Businesses" list at http://mail.computerdatasafe.com.au/mailman/listinfo/lssb
