On Tue, 2004-04-13 at 14:10, Lionel Dyck wrote:
> I was wondering what y'all see as a reasonable number of FTEs for 'n' Unix
> servers and how that
> changes with virtual servers under z/VM using Linux.

Experientially, being part of the system administration staff where the
ratio is greater than 50 to 1 is no fun at all.

30-40 for reasonably well-behaved Unix servers with few or no end-users
actually logged on seems about right.  Half that for machines with
significant end-user involvement (10-15 seems to be about right for
having to do, say, Windows Desktop Support (ugh!)) that isn't restricted
to, say, "the IMAP API".

I tend to say the number probably doubles under z/VM, because management
gets so much easier.  But what that probably *really* means is that your
VM Guy (with proper training, of course, plus a Linux guy if your
Mainframe Guy is your z/VM and z/OS guy) can take care of any reasonable
load on a single zSeries.  Now, this would change a bit for something
where you had a lot of machines but a light-duty usage cycle (like LCDS:
lots of machines, most idle at any given instant, but heavy end-user
shell activity).  But even in that case, you probably won't have that
many users with problems simultaneously.  And in an environment like
that, it's probably OK to tell your users "we are not going to solve
your problem.  We are going to reimage your machine instead."

So, as a rule of thumb, YMMV, no warranty, etc.: 30-40 units per FTE for
'n' discrete-box Linux or Unix servers, probably 75-80 for a zPenguin
colony.  For workstations rather than servers, 10-20, depending on how
adventurous your users are.

Adam

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