I suppose the difference is sudo -- with sudo you have an audit trail of who
issued what.

You can limit what the user can do in /etc/sudoers.   You could make support
only able to issue certain commands..  or you can try excluding commands if
you think you can cover them all.  (I'd argue the only 'safe' way is to
specify what the user can issue - specifying what they 'cannot' issue could
be an endless game).

Scott

On Thu, Jan 22, 2009 at 9:19 AM, John Summerfield <
[email protected]> wrote:

> Scott Rohling wrote:
>
>> We implemented this within IBM:
>>
>> -  created userid 'support' on all Linux guests - made it a 'no login'
>> user
>> -  Put support in sudoers to allow commands with NOPASSWD on all guests
>> -  Distributed the 'authorized_keys' to /home/support/.ssh with  the
>> support
>> user's public key on the central system.
>>
>
> so in effect you have dozens (hundreds) of users all called "support."
>
> I use the account name "summer" for most machines I use, but I (almost)
> always create new keys on each one, and distribute them where needed.
>
>
> You haven't explained to my understanding how your account "support"
> differs from "root" in controlling what users might do willfully. I can
> see it might prevent some accidents.
>
> Are your support users prevented from this command?
> sudo /bin/bash
>
>
>
> --
>
> Cheers
> John
>
> -- spambait
> [email protected]  [email protected]
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> http://support.microsoft.com/kb/555375
>
> You cannot reply off-list:-)
>
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