>>> On 4/14/2009 at  1:23 AM, "J. L. Turriff" <[email protected]> wrote: 
-snip-
> I opened bugfix requests for these two tools (I think that only Novell can 
> fix
> them?) to request a change to allow my devices to appear on the lists.  The
> one for Sax2 (494216) was rejected immediately with the comment, "This is
> really a very special case, which we IMHO don't need to support. You can be
> happy, that your USB->Serial adapter is supported at all. It's not that hard
> to replace ttyS0 with ttyUSB0 in xorg.conf ...
> WONTFIX"

For the benefit of those "listening in" let's first state that what is being 
discussed here is openSUSE, not SLES with a support contract.  So, the rules 
are different to start with.

I looked at the bugs you referenced.  The first one is not (any longer?) marked 
"WONTFIX" but as an enhancement request that is a duplicate of another one from 
a Novell employee, that works on the equivalent of my team in Europe.  He's 
essentially asking for the same thing you are (hence the duplicate), but in 
addition proposed a method to do that.  I suspect that one will actually go 
somewhere, in a future release.

> The one for the same issue with YaST2 (494217) has been forwarded on for
> review, so I don't know yet if it will be rejected; if they do accept it,
> Sax2 and YaST2 will then behave differently, which would be unfortunate.  If
> both are rejected, I will be unable to use all of my serial ports.

This one appears to be heading down the same path as the first one.  It's 
marked as an enhancement request, and it seems like the YaST maintainers are 
going to look at it.  If it's a simple enough enhancement (and it appears to 
be), I suspect it also will get included in a future release.

As far as an ombudsman for openSUSE users, I can check, but I really don't 
think there is such a thing.  This is the sort of thing that comes along with 
running distributions such as Fedora or openSUSE.  If you're not capable of 
contributing code, and you can't get a community member who _is_ capable 
interested in your particular issue, you just have to live with it for the 
moment.


Mark Post

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