Thanks, worth a try.

Bobby Bauer
Center for Information Technology
National Institutes of Health
Bethesda, MD 20892-5628
301-594-7474


-----Original Message-----
From: RPN01 [mailto:[email protected]] 
Sent: Tuesday, October 26, 2010 4:16 PM
To: [email protected]
Subject: Re: Support thru IBM?

I use the z/VM tree, and specify in the beginning of the problem description
that it is a RedHat Linux problem, and that we get out service from IBM, but
that there is no option for it in the IBMLink tree. It gets to the right
person somehow.

--
Robert P. Nix          Mayo Foundation        .~.
RO-OC-1-18             200 First Street SW    /V\
507-284-0844           Rochester, MN 55905   /( )\
-----                                        ^^-^^
"In theory, theory and practice are the same, but
 in practice, theory and practice are different."



On 10/26/10 2:08 PM, "Harder, Pieter" <[email protected]> wrote:

> Yes, you can (at least for Suse I have done so). You illogically have to
> follow the z/OS tree and Linux is linked in as a z/OS subproduct.
>
> ________________________________________
> Van: Linux on 390 Port [[email protected]] namens Bauer, Bobby (NIH/CIT)
> [E] [[email protected]]
> Verzonden: dinsdag 26 oktober 2010 20:43
> Aan: [email protected]
> Onderwerp: Re: Support thru IBM?
>
> We've been told you can't use IBMLINK to open a problem.
>
> Bobby Bauer
> Center for Information Technology
> National Institutes of Health
> Bethesda, MD 20892-5628
> 301-594-7474
>
>
>
> -----Original Message-----
> From: RPN01 [mailto:[email protected]]
> Sent: Tuesday, October 26, 2010 12:00 PM
> To: [email protected]
> Subject: Re: Support thru IBM?
>
> The short answer is "Yes".
>
> We do it both ways.
>
> --
> Robert P. Nix          Mayo Foundation        .~.
> RO-OC-1-18             200 First Street SW    /V\
> 507-284-0844           Rochester, MN 55905   /( )\
> -----                                        ^^-^^
> "In theory, theory and practice are the same, but
>  in practice, theory and practice are different."
>
>
>
> On 10/26/10 7:27 AM, "Bauer, Bobby (NIH/CIT) [E]" <[email protected]>
> wrote:
>
>> To those who have Redhat support through IBM, are you able to enter a problem
>> using IBMLINK or do you have to call?
>>
>> Thanks
>> Bobby Bauer
>> Center for Information Technology
>> National Institutes of Health
>> Bethesda, MD 20892-5628
>> 301-594-7474
>>
>> ----------------------------------------------------------------------
>> For LINUX-390 subscribe / signoff / archive access instructions,
>> send email to [email protected] with the message: INFO LINUX-390 or
>> visit
>> http://www.marist.edu/htbin/wlvindex?LINUX-390
>> ----------------------------------------------------------------------
>> For more information on Linux on System z, visit
>> http://wiki.linuxvm.org/
>
> ----------------------------------------------------------------------
> For LINUX-390 subscribe / signoff / archive access instructions,
> send email to [email protected] with the message: INFO LINUX-390 or visit
> http://www.marist.edu/htbin/wlvindex?LINUX-390
> ----------------------------------------------------------------------
> For more information on Linux on System z, visit
> http://wiki.linuxvm.org/
>
> ----------------------------------------------------------------------
> For LINUX-390 subscribe / signoff / archive access instructions,
> send email to [email protected] with the message: INFO LINUX-390 or visit
> http://www.marist.edu/htbin/wlvindex?LINUX-390
> ----------------------------------------------------------------------
> For more information on Linux on System z, visit
> http://wiki.linuxvm.org/
>
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> ----------------------------------------------------------------------
> For LINUX-390 subscribe / signoff / archive access instructions,
> send email to [email protected] with the message: INFO LINUX-390 or visit
> http://www.marist.edu/htbin/wlvindex?LINUX-390
> ----------------------------------------------------------------------
> For more information on Linux on System z, visit
> http://wiki.linuxvm.org/

----------------------------------------------------------------------
For LINUX-390 subscribe / signoff / archive access instructions,
send email to [email protected] with the message: INFO LINUX-390 or visit
http://www.marist.edu/htbin/wlvindex?LINUX-390
----------------------------------------------------------------------
For more information on Linux on System z, visit
http://wiki.linuxvm.org/

----------------------------------------------------------------------
For LINUX-390 subscribe / signoff / archive access instructions,
send email to [email protected] with the message: INFO LINUX-390 or visit
http://www.marist.edu/htbin/wlvindex?LINUX-390
----------------------------------------------------------------------
For more information on Linux on System z, visit
http://wiki.linuxvm.org/

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