On 9/23/13 7:35 AM, Chase, John wrote:
I don't know....  It is not I trying to upload, but a colleague working 
remotely.
That's a pretty interesting clue; maybe the "425 Failed to establish
connection" error has nothing at all to do with your end of the
connection. In an earlier post you (or the individual reporting the
problem) provided the following transcript of an FTP session:

On 9/20/13 11:36 AM, Chase, John wrote:
===== Begin paste =====
230 Login successful.
ftp> bin
200 Switching to Binary mode.
ftp> put vmcf2r11.tar
200 PORT command successful. Consider using PASV.
425 Failed to establish connection.
===== End paste =====
Note the message "Consider using PASV": that means the upload is
attempting to use an /active/ FTP connection for the data transfer. And
that means your FTP server is trying to initiate a TCP connection /back/
to the client. Is the remote user working from home? If they have a home
network that person probably has a router that's blocking all incoming
connections from the outside world. If a VPN is involved, I guess it's
possible that security/firewall software on their PC could still be
blocking incoming connections. Or possibly their ISP has a block on
incoming connections. It would be very helpful to know more details
about how the remote user is connection to your system.

Also, do they get the same 425 error if they do a "dir" command? And
have they tried passive FTP if it's available on their client?

Eric Chevalier

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