> -----Original Message----- > From: linux-desktops-bounces On Behalf Of Jim Myers > Sent: Sunday, May 29, 2016 11:29 AM > To: linux-desktops <linux-deskt...@lists.us.dell.com> > Subject: [Linux-Desktops] Linux on Inspiron 13-7353 > > I’ve installed Ubuntu 15.10 on a Dell Inspiron 13-7353. Things work okay, but > two critical problems have appeared. > > First, occasionally, when the laptop wakes up from sleep, the screen will come > on and I can see the desktop, but things are frozen. No keyboard entry or > mouse cursor movement. Even the caps lock LED won’t toggle. > > A second problem has popped up after the last few updates. After waking form > sleep, and using for a few moments, the trackpad cursor freezes. If I have a > terminal window up and in focus, I can still type in commands. > > Would anyone happen to have some advice to resolve these issues? I’ve tried > to > do an upgrade from 15.10 to 16.04, and my attempts have been unsuccessful. I > keep the 15.10 install updated with the latest stable kernels and updates. >
Jim, I don't believe your particular model was certified with Ubuntu. Of course a lot of the hardware is similar to other Dell machines certified with Ubuntu though. The hardware that went out with that generation was certified went out with a 15.04 kernel (3.19) that was part of the HWE stack on 14.04 LTS. It's entirely possible there has been a regression that happened in 4.2 or later. The first thing I would do is try a BIOS update. See if your problems persist after doing that. You should be able to place the updated BIOS executable on a USB key or the EFI system partition and flash it from the F12 boot menu at POST. > Are there any device drivers available to try? > If the BIOS update doesn't fix your issue, then you should finish your upgrade to 16.04. If you have problems with the upgrade, file some bugs so that the upgrade problems can get fixed. If the problems you have persist with suspend in 16.04, then you should install the latest mainline kernel. The Ubuntu kernel team has a PPA they build mainline kernels with. If problems /still/ persist there, file a bug with all the details about the stuff you've tried and symptoms to the kernel bugzilla tracker. > Is there a better/tested distribution and version of Linux to use? I’d > actually > probably prefer Debian, but when I tried that disto I couldn’t get the > wireless to > work. > Dell HW comes with a variety of wireless cards. What wireless card do you have? What driver is it supported by? Any hardware that can be supported in Ubuntu can be supported in Debian too, it just might require some extra work finding the right drivers and possibly upgrading to a different kernel. The kernel in Debian stable is not new enough to support Intel Skylake iGPU properly I believe. _______________________________________________ Linux-Desktops mailing list Linux-Desktops@dell.com https://lists.us.dell.com/mailman/listinfo/linux-desktops Please read the FAQ at http://lists.us.dell.com/faq
