I'm sorry, after further testing, this seems like a software issue from an
update at the time of the firmware update. In any case, should I report
firmware issues here?

El vie., 25 ago. 2017 a las 19:07, <ben_mor...@dell.com> escribió:

> Dell - Internal Use - Confidential
>
> Henrique,
>
> Can you provide a description of your symptoms? Also, a service tag would
> help to point you in the right direction.
>
> Beyond that, do the issues go away if you download an older bios .exe and
> manually flash it from USB via the F12 menu?
>
> Benjamin Morgan
> Technical Solutions Consultant [Linux] Client Resolution Expert Center
> Dell EMC| Commercial Advanced Technical Solutions
>
> Phone:  (512) 513-5211
> Email: ben.mor...@dell.com
> Office Hours:  7:30 am - 4:30 pm Central, Monday - Friday
> Customer feedback | How am I Doing? Please contact my team lead,
> Diana_Bancroft
>
> Confidentiality Notice | This e-mail message, including any attachments,
> is for the sole use of the intended recipient(s) and may contain
> confidential or proprietary information. Any unauthorized review, use,
> disclosure or distribution is prohibited. If you are not the intended
> recipient, immediately contact the sender by reply e-mail and destroy all
> copies of the original message.
>
>
> -----Original Message-----
> From: linux-desktops-bounces On Behalf Of linux-desktops-request
> Sent: Friday, August 25, 2017 12:00 PM
> To: linux-desktops <linux-deskt...@lists.us.dell.com>
> Subject: Linux-Desktops Digest, Vol 101, Issue 1
>
> Send Linux-Desktops mailing list submissions to
>         linux-desktops@dell.com
>
> To subscribe or unsubscribe via the World Wide Web, visit
>         https://lists.us.dell.com/mailman/listinfo/linux-desktops
> or, via email, send a message with subject or body 'help' to
>         linux-desktops-requ...@dell.com
>
> You can reach the person managing the list at
>         linux-desktops-ow...@dell.com
>
> When replying, please edit your Subject line so it is more specific than
> "Re: Contents of Linux-Desktops digest..."
>
>
> Today's Topics:
>
>    1.  report firmware bug (Henrique Ferreiro)
>
>
> ----------------------------------------------------------------------
>
> Message: 1
> Date: Fri, 25 Aug 2017 07:45:14 +0000
> From: Henrique Ferreiro <henrique.ferre...@gmail.com>
> Subject: [Linux-Desktops] report firmware bug
> To: <linux-desktops@dell.com>
> Message-ID:
>         <
> caau6i76sa5fhjh1+ocsvovj7nwv2kh8g7uetkjyi8kgxp2g...@mail.gmail.com>
> Content-Type: text/plain; charset="utf-8"
>
> Hi!
>
> I have a Dell XPS 15 9560 and happily update firmware using gnome-software.
> Unfortunately, I have a few problems since the last firmware update,
> 0.1.3.4. Apparently I cannot downgrade the firmware (
> https://github.com/hughsie/fwupd/issues/192) though I was told to report
> that to Dell Support. My attempts at doing that involved running some
> Windows software (Dell Detect).
>
> Do you know how to report firmware issues to Dell?
>
> Cheers,
> Henrique.
> -------------- next part --------------
> An HTML attachment was scrubbed...
> URL:
> http://lists.us.dell.com/pipermail/linux-desktops/attachments/20170825/43f58ea3/attachment-0001.html
>
> ------------------------------
>
> _______________________________________________
> Linux-Desktops mailing list
> Linux-Desktops@dell.com
> https://lists.us.dell.com/mailman/listinfo/linux-desktops
> Please read the FAQ at http://lists.us.dell.com/faq
>
> End of Linux-Desktops Digest, Vol 101, Issue 1
> **********************************************
>
> _______________________________________________
> Linux-Desktops mailing list
> Linux-Desktops@dell.com
> https://lists.us.dell.com/mailman/listinfo/linux-desktops
> Please read the FAQ at http://lists.us.dell.com/faq
>
_______________________________________________
Linux-Desktops mailing list
Linux-Desktops@dell.com
https://lists.us.dell.com/mailman/listinfo/linux-desktops
Please read the FAQ at http://lists.us.dell.com/faq

Reply via email to